Adding and editing a SMS Action

The SMS Action sends a Short Message Service (SMS) notification to a pager or cell phone using an email gateway or dial-up modem. An SMS Action can also be used as an SMS notification in the WhatsUp Gold Alert Center.

To add a new SMS action:

1. From the WhatsUp Gold web interface, go to Admin > Actions. The Action Library appears.
2. Click New. The Select Action Type dialog appears.
3. Select SMS Action, then click OK. The New SMS Action dialog appears.
4. Enter or select the appropriate information:
   • Name. Enter a unique name for the action. This name displays in the Action Library.
   • Description. (Optional) Enter additional information about the action. This description displays next to the action in the Action Library.
   • Country. Select the country for the SMS provider.
   • Provider. Select the desired provider. If the provider list is incomplete and/or incorrect, you can click browse (...) to add, edit, or delete providers in this list.
   • Mode. Either Email or Dialup, depending on how the provider was created in the system.
   • Email to. If the connection setting is Email, enter the email address of the SMS device.
   • Phone Number. If the connection setting is Dialup, enter the phone number to call with the message. You can enter multiple phone numbers, separated by a comma. There is a 2,000 character limit in this field. Also, non-numeric characters such as "-" and "." are ignored.
5. The New/Edit SMS Action dialog contains two tabs. Select a tab to configure message settings.

   The Message tab contains options pertaining to the message sent as the result of an active or passive monitor.

   Enter a text message plus any desired percent variable codes. Keep in mind that if you use percent variables, this will greatly increase the character count.

   Note: If the message exceeds 140 characters, the message will be broken into up to 3 parts and will be sent as separate messages ("1 of 3", "1 of 2", etc.).

   Tip: Click Mobile Device Status to insert a link to the device status in the message.

   The Alert Center Message tab contains options pertaining to the message that is to be sent from an WhatsUp Gold Alert Center notification.

   Enter a text message plus any desired percent variable codes. Keep in mind that if you using percent variables greatly increases the character count.

   Tip: To enter Alert Center percent variables, right click inside the Message box.

   Note: If the message exceeds 140 characters, the message will be broken into up to 3 parts and will be sent as separate messages ("1 of 3", "1 of 2", etc.).

6. Click OK to save changes.

To edit an existing SMS action:

1. From the WhatsUp Gold web interface, go to Admin > Actions. The Action Library dialog appears.
2. Select the action you would like to edit, then click Edit.
3. Enter or select the appropriate information:
   • Name. Enter a unique name for the action. This name displays in the Action Library.
   • Description. (Optional) Enter additional information about the action. This description displays next to the action in the Action Library.
   • Country. Select the country for the SMS provider.
   • Provider. Select the desired provider. If the provider list is incomplete and/or incorrect, you can click browse (...) to add, edit, or delete providers in this list.
   • Mode. Either Email or Dialup, depending on how the provider was created in the system.
   • Email to. If the connection setting is Email, enter the email address of the SMS device.
4. Phone Number. If the connection setting is Dialup, enter the phone number to call with the message. You can enter multiple phone numbers, separated by a comma. There is a 2,000 character limit in this field. Also, non-numeric characters such as "-" and "." are ignored.
5. The New/Edit SMS Action dialog contains two tabs. Select a tab to configure message settings.

   The Message tab contains options pertaining to the message sent as the result of an active or passive monitor.

   Enter a text message plus any desired percent variable codes. Keep in mind that if you use percent variables, this will greatly increase the character count.

   Note: If the message exceeds 140 characters, the message will be broken into up to 3 parts and will be sent as separate messages ("1 of 3", "1 of 2", etc.).

   Tip: Click Mobile Device Status to insert a link to the device status in the message.

   The Alert Center Message tab contains options pertaining to the message that is to be sent from an WhatsUp Gold Alert Center notification.

   Enter a text message plus any desired percent variable codes. Keep in mind that if you using percent variables greatly increases the character count.

   Tip: To enter Alert Center percent variables, right click inside the Message box.

   Note: If the message exceeds 140 characters, the message will be broken into up to 3 parts and will be sent as separate messages ("1 of 3", "1 of 2", etc.).

6. Click OK to save changes.

See Also Configuring an action Adding and editing an Active Script Action Adding and editing a Beeper Action Adding and editing an Email Action Adding and editing a Log to Text File Action Adding and editing a Pager Action Adding and editing a PowerShell action Example - PowerShell action scripts Adding and editing a Program Action Adding and editing a Service Restart Action Adding and editing a SMS Direct Action Adding and editing a SNMP Set Action Adding and editing a Sound Action Adding and editing a SSH Action Adding and editing a Syslog Action Adding and editing a Text-To-Speech Action Adding and Editing a VMware Action Adding and Editing a Web Alarm Action Adding and Editing a Windows Event Log Action Using the WinPopup Action