System Requirements

Operating system and virtual environment requirements

Ipswitch supports WhatsUp Gold operating on the following Windows operating systems:

Microsoft Windows 7 Ultimate edition (32-bit and 64-bit)
Microsoft Windows Vista Ultimate edition with Service Pack 2 (32-bit and 64-bit)
Microsoft Windows Vista Business edition with Service Pack 2 (32-bit and 64-bit)

Ipswitch supports WhatsUp Gold operating on the following Windows Server platforms:

Microsoft Windows Server 2008 R2
Microsoft Windows Server 2008
Microsoft Windows Server 2003

WhatsUp Gold will operate on any supported operating system on the following hypervisor architectures:

VMware ESX versions 3.5, 4.0
VMware ESXi versions 3.5, 4.0, and 4.1
Microsoft Hyper-V Server 2008 R2
Important: If WhatsUp Gold is hosted on VMWare ESX, ESXi or Microsoft Hyper-V Server 2008, to avoid licensing issues, make sure that you assign a static MAC address to the virtual machine that WhatsUp Gold is operating on.

Database requirements

WhatsUp Gold requires a database to maintain data about monitored devices, store system configurations, and save user specified customizations. The database may be co-located with the WhatsUp Gold installation, or may be hosted on a remote machine. Data services for WhatsUp Gold can be provided by the following database servers:


If you install WhatsUp Gold on:	You have these database options:
	Microsoft SQL Server 2005 Express Edition 32-bit Local/Remote	Microsoft SQL Server 2005 Standard or Enterprise 32-bit or 64-bit Local/Remote	Microsoft SQL Server 2008 or 2008 R2 Standard or Enterprise 32-bit or 64-bit Local/Remote	Microsoft SQL Server Cluster 2005, 2008, or 2008 R2 Enterprise or Datacenter 32-bit or 64-bit Remote only
Windows 7 Ultimate
Windows Vista Ultimate (SP2 recommended)
Windows Vista Business (SP2 recommended)
Windows Server 2003 SP2				*
Windows Server 2003 R2 SP2				*
Windows Server 2008 SP2
Windows Server 2008 R2

*Windows Enterprise or Datacenter

Important: If using Microsoft SQL Server Cluster 2005, 2008, or 2008 R2, WhatsUp Gold must be configured to use a remote database. Installing WhatsUp Gold on the same server as the database cluster is not supported.

Important: WhatsUp Gold does not support non-English versions of Microsoft SQL Server 2005, Microsoft SQL Server 2008 or 2008 R2, or Microsoft SQL Server Cluster 2005, 2008, or 2008 R2.

Warning: WhatsUp Gold will not function properly if the 'no count' option for the SQL Server instance which hosts the WhatsUp Gold database or the replication feature of the SQL Server for the WhatsUp Gold database is enabled.

Web server requirements

Web services are required for the web-enabled functionality and reporting provided by WhatsUp Gold. These services are provided by one of the following web servers:


If you install WhatsUp Gold on: This IIS version will be used:
	IIS version 7	IIS version 6
Windows 7 Ultimate
Windows Vista Ultimate (SP2 recommended)
Windows Vista Business (SP2 recommended)
Windows Server 2003 SP2
Windows Server 2003 R2
Windows Server 2008 SP2
Windows Server 2008 R2

The following is a list of the supported web servers and specific requirements for each version:

Microsoft Internet Information Services (IIS) version 7 (Use with WhatsUp Gold on Windows Server 2008 R2, Windows Server 2008, Windows 7, or Windows Vista).
WhatsUp Gold requires the following Web Server (IIS) Role Services at a minimum:
- Web Server
- ASP
- Static Content
- HTTP Redirection
- Default Document
Note: The installation program will automatically install IIS 7 on platforms where it is supported, you can then verify that IIS 7 is installed and properly configured from the Turn Windows Features on or off dialog. (Control Panel > Programs and Features > Turn Windows Features on or off) Verify that Web Server, ASP, Static Content, HTTP Redirection, and Default Document Web Server (IIS) Roles Services have been installed and are enabled.
Microsoft IIS version 6 (Use with WhatsUp Gold on Windows Server 2003). WhatsUp Gold requires the following web server extensions:
- ASP
Note: You must manually install IIS 6, using instructions provided in the Microsoft Windows documentation included with your operating system or the Installing and Configuring WhatsUp Gold guide.

Framework and accessibility requirements

WhatsUp Gold requires the Microsoft .NET Framework and other Microsoft packages in support of scripting and software accessibility. The following is a list of the required software framework and support packages:

Microsoft .NET Framework 4.0, included in installation program
Microsoft .NET Framework 3.5 and Microsoft .NET Framework 2.0, required by the installation program.
Important: Microsoft .NET Framework 3.5 and Microsoft .NET Framework 2.0 must be installed prior to running the installation program.
Microsoft Windows Scripting Host v5.7 (or later)
Microsoft SAPI 5.1 (required for Text-to-Speech actions)

Web and mobile interface requirements

The following web clients and mobile device interfaces are supported for use by WhatsUp Gold:

WhatsUp Gold Web interface: Microsoft Internet Explorer 7.0, Microsoft Internet Explorer 8.0, Microsoft Internet Explorer 9.0, Firefox 3.6.x, Firefox 4.0, or Chrome 9.x
WhatsUp Gold Mobile interface: Mobile Safari 2.2, Safari, 3.0, and Safari 4.0; Microsoft Internet Explorer Mobile 6.1.x, or Opera Mini 4.2

WhatsVirtual supported virtual environments

The WhatsVirtual plug-in supports virtual hosts and virtual machines running on the following virtual environments:

VMware vCenter Server 4.0 and 4.1
VMware ESX versions 3.5 and 4.0
VMware ESXi 3.5, 4.0, and 4.1

Flow Monitor software requirements

WhatsUp Gold Flow Monitor has the same base system requirements as Ipswitch WhatsUp Gold v15. In addition, WhatsUp Gold Flow Monitor requires:

Ipswitch WhatsUp Gold v15 Standard Edition, Premium Edition, MSP Edition, or Distributed Edition
At least one routing device that supports NetFlow versions 1, 5, 7, and 9
- or -
At least one routing device that supports sFlow versions 2 and 5
Note: WhatsUp Gold Flow Monitor performs well in most installations that use SQL Server 2005 Express. However, some large data collections, that require 4 GB of data storage or more or where data is collected and archived over a long period of time, may require 32-bit MS SQL Server 2005 Standard or Enterprise Edition, 32-bit or 64-bit Microsoft SQL Server 2008 or 2008 R2 Standard or Enterprise Edition, or 32-bit or 64-bit Microsoft SQL Server Cluster 2005, 2008, or 2008 R2 (all editions except Microsoft SQL Server Express edition).

Hardware requirements and recommendations

The following hardware requirements provide a minimum baseline for choosing hardware to support your WhatsUp Gold installation.

	Recommended	Required
Processor(s)	WhatsUp Gold: Dual-core Flow Monitor: Quad-core	WhatsUp Gold: Single-core Flow Monitor: Dual-core
Processor speed	2 GHz or more	2 GHz
RAM	WhatsUp Gold: 4 GB Flow Monitor: +4 GB	WhatsUp Gold: 2 GB Flow Monitor: +2 GB
Hard drive space for application, SQL Server Express Edition database application, and supporting framework	3 GB	2 GB
Hard drive space for database and database logs	WhatsUp Gold: 8 GB or more Flow Monitor: +16 GB or more	WhatsUp Gold: 4 GB Flow Monitor: +8 GB
Network interface card	1 Gbps	100 Mbps
CD-ROM or DVD-ROM	Required if installing from CD-ROM. Not required for download installations.	Required if installing from CD-ROM. Not required for download installations.
Video display resolution	1280 x 1024 or higher	1024 x 768
Sound card	SAPI-capable sound card required for Text-to-Speech actions	Not required
Modem and phone line	Required for pager, SMS, and beeper actions; modem pooling is not supported	Not required
GSM modem	Required for SMS Direct actions	Not required