Repairing WhatsUp Gold
: To launch the WhatsUp Gold installation program, you must run WhatsUp Setup. For more information see Running WhatsUp Setup.
To repair WhatsUp Gold:
- On the WhatsUp Setup Install Options dialog, select the WhatsUp Gold version you want to which you want to repair. Continue with WhatsUp Setup using instructions provided in Running WhatsUp Setup. The Welcome dialog of the WhatsUp installation program will appear.
- Select to reinstall all program features installed by the previous setup.
: Select to uninstall WhatsUp Gold.
Click . The Back Up Existing Database dialog appears.
- Since the installation program makes changes to the WhatsUp Gold database, we strongly recommend that you select .
Click . The Back Up Web and Report Files dialog appears.
- If you have modified any of the Web or Report files, select . If this option is selected, the existing Web and report files are copied to a backup folder before the upgrade begins. We recommend that you select this option.
Click . The Setup Type dialog appears.
- Select to repair the current IIS configuration.
: Select , if you do not want to change the current IIS configuration.
Click . The Ready to Install the Program dialog appears.
- When the installation program completes, the InstallShield Wizard Complete dialog appears.
Click . The setup program closes. The WhatsUp Setup will appear, and the WhatsUp Gold Web interface will appear.