WhatsUp Gold Failover edition differs from non-Failover editions in the way that it delivers the app.config file to the Ipswitch Services Controller. In non-Failover editions of WhatsUp Gold, all services are set to automatically start after installation and activation. In WhatsUp Gold Failover edition, all services except for the Failover Service are set to be manually started. The Failover Service is set to automatically start because it is the mechanism responsible for setting the active machine in your Failover solution. When the Failover Service sets a machine to active, it manually turns on the services you specify as necessary for the machine to successfully poll and manage your network.
In order for WhatsUp Gold Failover to begin polling and verifying the up state of the Primary machine, you must:
After you have completed all three requirements, the primary machine becomes active, with necessary WhatsUp services started and available for use. Subsequently, any time the primary machine is rebooted, the Failover Service again considers if the machine should be active, and has the ability to start the required WhatsUp services automatically.
Note: In order for the required WhatsUp services to be started automatically, you must select the Primary Automatic Restart option on the Failover Advanced Configuration dialog.