ServiceNow Incident Creation Action

The ServiceNow Incident Creation action generates a support ticket from WhatsUp Gold using valid ServiceNow account credentials.

Configure the following:

Note: Ipswitch recommends setting up a dedicated ServiceNow user account for WhatsUp Gold to use so support tickets generated as a result of this action will be easily identifiable in your support ticket tracking user interface.

See Also

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Active Script Action

Beeper Action

E-mail Action

Post To IFTTT Action

Log to Text File Action

OpsGenie Alert Management Action

Pager Action

Post To Slack Action

PowerShell Action

Program Action

Service Restart Action

SMS Action

SMS Direct action

SNMP Set Action

Sound Action

SSH Action

Syslog action

Text to Speech Action

VMware Action

Web Alarm Action

Configuration Management Action

Windows Event Log Action