Service

The Service monitor checks the status of a service on a Windows machine and attempts a restart of that service. Service restart can only occur if the appropriate administrator permissions exist. Please note, the device to be monitored for a service must respond to either WMI (Windows Management Instrumentation) or SNMP (Simple Network Management Protocol) protocols.

Provide a unique name and description for the monitor, then configure the following:

Protocol. Select either SNMP or WMI as the protocol for the monitor to use to connect to the selected device. If using SNMP, click Advanced to set the SNMP timeout and number of retries if desired.
Service Name. Click browse (...) to specify a server or workstation running the service by entering an IP address or hostname and selecting applicable SNMP credentials.

Important: If the credentials specified when browsing for a service are not correct or do not have the proper permissions, the connection fails. Additionally, to monitor the service on a remote machine, the monitor must be configured with the correct user name and password and a user account belonging to the administrators group on that machine. Use an account with administrator privileges to browse for services when configuring this monitor.

Restart on failure. Enable this option to attempt to restart the service when it enters a Down state.
Use in rescan. Enable this option to have the monitor appear in Device Properties. If enabled, clicking Rescan Device from the device management actions menu within the Device Properties interface adds the monitor to the selected device if the applicable protocol or service is active on that device.