Installed Software

Installed Software report reveals software installed on devices WhatsUp Gold discovers on the network through SNMP/WMI/SSH for the selected device.

• Device. Device hostname, IP address, or custom label.
• IP Address. IP address of the device.
• Software Name. Software name string (typically containing version and brand) returned to Discovery.
• Product ID. Product ID, often used for licensing.

To display additional column fields, click a column heading () for column selection list (). You can also include:

• Description. Manufacturer's description.
• Category. Assigned category based on functional characteristics uncovered during discovery.
• Host Name. Hostname of the device (if available/defined).
• Device Role. Primary role of device.
• Contact. Contact information/responsible individual associated with this device.
• Location. Location information associated with this device (building, floor, and rack, for example)
• Brand. Brand of the device.
• OS Role. Operating system role delegated by Discovery (given the information available).
• Software Version. Version string returned from software.
• Software Vendor. Vendor string returned from software.
• Software Type. Software type delegated by Discovery (given the information available).
• Install Date. Date the software was installed on the host/guest.

Tip: Results data displayed by this report are as fresh as the last device rescan/refresh. To ensure the most up-to-date information per device is reported here, you should Rescan/Refresh or rediscover. (If information is incomplete or lacks detail, ensure you applied the necessary layering of credentials to your discovery scan.)

Generate a report

Choose Device. Choose one or more host devices you want Installed Software measurements for.

Choose, filter, and reorder columns. Choose and hide columns, reorder columns, and customize your data view.

Note: This report only returns Installed Software metrics for devices that already have the appropriate credentials. For more information, see Using Credentials.

Share, export, and save as PDF

Most generated Installed Software report data can be printed, shared, and exported when selecting Expand () from the Dashboard Options () menu. After the report has been expanded, select export () to access the following options:

• Print/Export to PDF. Automatically generate a PDF file of the report.
• Export Data. Export Installed Software data and leverage outside of WhatsUp Gold.
• Schedule Export. Set a recurring date and time, format, and email destination for report data export.

See Also Inventory Virtual Asset Inventory Device Connectivity Switch Port Utilization VLAN View Subnet View Computer Systems BIOS Software Updates Windows Services Warranty Information Element Count Total Actions Applied by Type Active Monitors by Type Devices by Type Devices with a Specific Attribute Total Devices by Role Passive Monitors by Type Total Performance Monitors by Type