Icons and annotations

Icons displayed on both the Discovered Network and My Network map views represent devices either seen or monitored by WhatsUp Gold, respectively. Each device icon reveals device information and a visual indicator of its current status. Please note, any change in status causes the affected device icon to pulsate as a visual indicator of that change. The image within the icon indicates the device type or primary role. You have the ability to upload any image for use as a custom device icon based on its assigned role. Click here for instructions on how to customize your device icons.

Tip: Device icons can be customized using the Device Role Editor.


		A green ring indicates the device is Up. It is operating as expected per the specific monitors assigned and enabled.
		A green ring annotated with a red dot indicates the device is Up. However, one or more assigned active monitors reported as Down the last time the device was polled.
		A green ring annotated with a black triangle indicates the device is Up. However, one or more assigned passive monitors reported as Down the last time the device was polled.
		A red ring indicates the device is Down. One or more assigned monitors has detected a problem per the configured threshold(s).
		A yellow ring indicates the device is currently in Maintenance Mode. The device will not be polled, actions will not be triggered, and activity will not be logged until it is taken out of maintenance mode.
		A light gray ring indicates the status of the device can not be determined because WhatsUp Gold was unable to successfully communicate with and/or gather useful data from the device when polled.
		A light gray ring annotated with a red dot indicates the status of the device can not be determined because WhatsUp Gold was unable to gather useful data from the device when polled. However, WhatsUp Gold was able to determine one or more assigned active monitors reported as Down the last time the device was polled.
		A light gray ring annotated with a black triangle indicates the status of the device can not be determined because WhatsUp Gold was unable to gather useful data from the device when polled. However, WhatsUp Gold was able to determine one or more assigned passive monitors reported as Down the last time the device was polled.
		A dark gray diamond indicates the device has been discovered by WhatsUp Gold but is not yet being monitored. Please note, this iconography is only used on the Discovered Network map.
Please note, devices in either an Up or Unknown state which have both active and passive monitors reported as Down are annotated with both a red dot and a black triangle.

Just as icons shown on the map reflect assigned role, device status, and individual monitor status, the links connecting those icons also reflect useful network monitoring information.


	A solid line segment between icons indicates network connectivity between devices.
	A dotted line segment between icons indicates wireless connectivity between devices.
	A dashed line segment between icons indicates virtual connectivity between devices.
	A curved and dashed line segment with an arrow between icons indicates the status of one device is dependent upon the status of the other.
	A line segment with status color applied indicates interface utilization data is available for this connection.
Please note, depending on data received and specific thresholds configured, device connectors overlaid with interface utilization status may be divided into two segments which become visually distinct when hovering your mouse over them. Each segment of the connector is representative of interface utilization status for the device it touches. Additionally, clicking on a connector launches the device information with interface utilization data in focus.

Zooming in enhances the detail available by displaying the name or IP address beneath its respective device. Conversely, zooming out hides device images and changes status rings to solid icons which simplifies the overall map view while maintaining the same at-a-glance status. Hovering over any device icon obscures any devices displayed on the map which aren't direct dependencies of that device.

Click to apply overlays to enhance what devices appear on the map including connectivity links and link status, dependency detail, wireless, virtualization and interface utilization.
- Please see Viewing Wireless Information on the Map for additional information about the Wireless overlay.
- Please see Viewing Virtual Information on the Map for additional information about the Virtual overlay.
- Please see Viewing Application Information on the Map for additional information about the Application Monitoring overlay.
Click to select specific device groups to display on the map. Default groups, dynamic groups, user-created groups, and groups based on discovery scan history are shown.
Click to apply filters to limit what devices appear on the map. Available filters include location, name, IP address, assigned credential types, discovery status, monitored status, operating system, assigned roles, and/or scan time depending on the map being viewed.
Click to view a list of devices currently hidden from the map. Please note, this control is only used on the Discovered Network map.

Important: Map filters are not all inclusive like Search results. Any filters applied to either map view are done so collectively. For example, if you applied two filters to display only devices located in Atlanta that are up, the map would obscure icons representing devices which do not meet the criteria. However, if you were apply a third filter to display devices that are down or devices in Boston, all devices would be obscured since a single device can neither be up and down, nor can it be located in Atlanta and Boston simultaneously.

When Include devices in sub-groups is disabled and the map displays device groups as folders, double-clicking any folder icon updates the map to display the devices in that group.