Device Management Actions
A number of manual actions can be performed on a selected device directly from the My Network view. Simply right-click on the device's icon on the map and select from the options displayed. You can also select any device to display the corresponding device information card, then click 
and select the action to be performed. Please note, actions to copy, move, or remove devices do not apply when a dynamic group is selected, and as such, are not displayed in the device management actions menu. Additionally, you may not remove devices when the Include devices in sub-groups option is enabled.
- . Selecting this option launches the Device Properties interface for the device.
- . Selecting this option launches the Device Status dashboard for the device.
- . Selecting this option launches the State Change Timeline full-page report for the device.
- . Selecting this option launches the Traffic Analysis dashboard for the device.
- . This action creates a shortcut to a device within a selected group which provides access to that device still residing in its original group.
- . This action relocates a device from its original group to another group.
- . This action creates a deep copy of a device that includes all active monitors, passive monitors, actions, attributes, etc. applied to the new device. Please use caution when enabling the (and above) option when cloning a device. We recommend leaving this option disabled unless the Layer 2 and above connectivity data specific to the selected device is also needed for the device clone. Enabling the feature could potentially generate inaccurate connectivity and/or dependency links between the initial device or the cloned device and associated devices displayed on the map.
- . Force delete of a monitored device from WhatsUp Gold. This frees any balance the device has against your device license total (if applicable). Full delete is only possible from My Network view.
- . This action launches a dialog where you can select one or more devices from which to remove group membership. Please note, this does not delete the device from WhatsUp Gold.
- . This action allows you to acknowledge a state change on a device. Please note, acknowledging a state change does not prevent a device from firing actions. Place the device in maintenance mode to stop actions from firing.
- . This action immediately requests an updated status from a device prior to the next automatic polling time per the configured polling interval.
- . Use this option to update device roles and subroles and retrieve any updated and/or additional system attribute and network connectivity information since the device was originally added to WhatsUp Gold. For syncing inventory information, you can apply the Keep Details Current
for this device.
: Refresh, which leverages Discovery, is the best method for refreshing Host, System, and Inventory information.
- . Combines and adds applicable monitors. Use this feature to add recently added monitors configured with the option. Please note, only credentials already applied to the selected device are used to determine which monitors may be applied during the rescan. If the device does not pass preconditions for the monitor (such as the presence of specific MIB objects), no monitor is added.
- . This action prevents the selected device from being polled, actions from being triggered, and disables logging activity.
When manually placing a device in maintenance mode using the device management actions menu, you are presented with the option to specify a date and time for the maintenance period to end without further end-user interaction. Please note, manually placing a device in maintenance mode using this method, either with or without applying expiration, will always take precedence over any previously assigned scheduled recurring maintenance windows configured in Device Properties.
- . This action allows you to clear maintenance schedules currently assigned to the device or copy schedules from another device to replace schedules currently assigned to the device.
- . This option allows you to make configuration changes to the selected devices in bulk. These changes include:
- Assigning credentials, monitors, and action policies
- Editing active and passive monitor properties
- Setting dependencies and dependency roots
- Setting polling interval and interfaces
- Adding/Updating/Removing attributes
- Appending notes to the device properties
- Assigning Roles and Subroles
- Assigning the operating system
- Assigning a brand
- . This action displays a menu of tools used to assist with troubleshooting potential problems as well as connect directly to the selected device.
When multiple devices are selected, the device management actions available vary slightly. Actions specific to a device group selection are as follows:
- . This action creates shortcuts to the selected devices within a selected group which provides access while still residing in their original group.
- . This action relocates the selected devices from their original group to another group.
- . This action creates deep copies of the selected devices that includes all active monitors, passive monitors, actions, attributes, etc. applied to the new device. Please use caution when enabling the (and above) option when cloning a device. We recommend leaving this option disabled unless the Layer 2 and above connectivity data specific to the selected device is also needed for the device clone. Enabling the feature could potentially generate inaccurate connectivity and/or dependency links between the initial device or the cloned device and associated devices displayed on the map.
- . Force delete of the selected monitored devices from WhatsUp Gold. This frees any balance the device has against your device license total (if applicable). Full delete is only possible from My Network view.
- . This action launches a dialog where you can select one or more devices from which to remove group membership. Please note, this does not delete the device from WhatsUp Gold.
- . This action allows you to acknowledge state changes on the selected devices. Please note, acknowledging a state change does not prevent a device from firing actions. Place devices in maintenance mode to stop actions from firing.
- . This action immediately requests an updated status from the selected devices prior to the next automatic polling time per the configured polling interval.
- . Use this option to update device roles and subroles and retrieve any updated and/or additional system attribute and network connectivity information since the selected devices were originally added to WhatsUp Gold. For syncing inventory information, you can apply the Keep Details Current for this device.
: Refresh, which leverages Discovery, is the best method for refreshing Host, System, and Inventory information.
- . Combines and adds applicable monitors. Use this feature to add recently added monitors configured with the option. Please note, only credentials already applied to the selected device are used to determine which monitors may be applied during the rescan. If the device does not pass preconditions for the monitor (such as the presence of specific MIB objects), no monitor is added.
- . This action prevents the selected devices from being polled, actions from being triggered, and disables logging activity.
- . This action turns off maintenance mode, allowing the selected devices to be polled, actions to be triggered, and enables logging activity.
- . This action allows you to clear maintenance schedules currently assigned to the selected devices or copy schedules from another device to replace schedules currently assigned to the selected devices.
- . This option allows you to make configuration changes to the selected devices in bulk. These changes include:
- Assigning credentials, monitors, and action policies
- Editing active, passive, and performance monitor properties
- Setting dependencies and dependency roots
- Setting polling interval and interfaces
- Adding/Updating/Removing attributes
- Appending notes to the device properties
- Assigning Roles and Subroles
- Assigning the operating system
- Assigning a brand
Device Management Actions