NOC Views and Custom Dashboards

Open built-in dashboards, add views, and drag in and arrange reports critical for operational monitoring, troubleshooting, and forensics tasks.

Note: Dashboards for WhatsUp Gold Add Ons (Application Monitoring, Configuration Management, Log Management, Network Traffic Analysis, Virtual, and Wireless) can be accessed from the ANALYZE menu under WhatsUp Gold Add Ons.

Important: Reports found on any given dashboard view are limited to 50 records each. To display additional records, expand the report or view it in full-screen mode.

Step 1: Envision the target scenario

Before you choose a built-in dashboard to begin from:

Envision the operations, monitoring, and reporting scenarios your dashboard views will leverage.
Consider the audience/consumers for the dashboard and (if applicable) periodic reporting and scheduled email distribution.

Service Level Management

Wireless

Configuration Management

Traffic Analysis

Inventory

Virtualization

Step 2: Choose and open a dashboard

From the analyze menu (ANALYZE menu > Dashboards) on the main toolbar:

Choose a dashboard as a starting point. (Home Dashboard, is a good place to start.)
Select a template from the Add View () option under the dashboard actions () to create a new tabbed panel to which you can add reports.

Step 3: Create and customize views

Open and search the Add Reports () palette and 'drag in' any of the reports into the current or an existing view.

Use dashboard actions () to add additional views, access settings, share, delete, or organize views and to schedule export or e-mail snapshots.
Use report options () to refresh, move, expand to full screen, delete reports, and get report specific help.
Note: Selecting Full Screen from the dashboard options menu causes the custom dashboard view to be displayed across the entire browser without WhatsUp Gold navigation. Dashboard views rendered in full screen mode have dedicated URLs so they may be bookmarked for easy access in the future. These features can be especially useful when one or more dashboard views are intended for display within a Network Operation Center. Please see Revolving Wallboard with WhatsUp Gold for an example use case. Click X to exit the full screen view.
Use row options () to apply filters, jump to device properties, and jump to device status (Device Status, Device Status).
Use Business Hours scheduling (when applicable) to reduce the scope of report period.

Step 4: Share, schedule, and collaborate

WhatsUp Gold provides expert features and functionality that enable you share with internal and external stakeholders periodically, on-demand, or whenever you feel this collaboration is appropriate:

Share views with other WhatsUp Gold users.
Schedule export/email of dashboard reports or data.
Send as part of an internal or external service level agreement.
Post views in team areas.

Note: For scheduled reports, it is best practice to create an additional WhatsUp Gold user to ensure that the scheduled export and email of report data maintains consistent settings, graphing modes, and format. WhatsUp Gold Report Settings (settings for graphing, top n, and thresholding, for example) persist based on the report instance, the current device selected, and the WhatsUp Gold login you use.

Tip: Spread related/auxiliary views across dedicated displays

You can customize views that help your team anticipate, track, and react quickly to critical incidents.

For example, you can create a dashboards that:

Track latency or signal interference of wireless traffic.
Create view(s) to include wireless reports (access points, rogues, and clients) and custom overlay on a map of your office, building, or campus.
Track intrusion and penetration attempts.
Create view(s) to display traffic and connection attempts (such as Network Traffic Analysis) as well as active monitors that track login attempts or intrusion attempts on devices that are likely to be compromised. Failed Connections and Discarded packets can be indicators of Denial of Service attacks often used as a diversion to mask intrusion and penetration attacks. Received/transmit packet volume asymmetry in the transmit direction following a suspected intrusion attempt can indicate a breach of data is in process.
Track inventory.
Leverage builtin inventory dashboards (ANALYZE menu > Inventory) to track and report on network and application infrastructure and devices.