Installing the Client

During the server's installation, the Ipswitch Instant Messaging (IIM Client) executable file was copied into the Ipswitch Instant Messaging Server's root folder. The client portion of the Ipswitch's Instant Messaging network can be installed from CD or downloaded from a central network location.

Preparing for Client Installation

Note: The client installer is stored in the Ipswitch Instant Messaging Server's root folder.

  1. Create a user account name and password. (Or, ensure a user ID has been created or you've pointed to another user authentication database.)
  2. Determine how you will handle the installation.
    • E-mail

      Send the user his or her logon ID (account name) and password information, and tell him or her from where and how to download and install the application.

    • From the user's workstation

      Install from a central network location or from the CD. Supply the user with his or her logon ID (Account Name) and password.

Standard Client Installation

Note: The following instructions are suitable for client-user distribution and may be used by your users to install the Ipswitch Instant Messaging Client. 

To install the client, complete the following steps:

  1. Launch the IMclient executable file. The installation process begins.
  2. The Welcome screen displays. After reading the text, click Next
  3. The Choose Destination Location screen appears.  Select the folder where you would like to install the program, then click Next
  4. The Select Program Folder screen appears. Select the program group where you would like the program's icon to be located in the Start Menu.  You may also enter text to create a new group.  Click Next
  5. The Start Copying Files screen displays.  To accept the current settings and continue with the installation process, click Next.
  6. The Setup Complete screen displays. To complete the installation process, click Finish
  7. The Ipswitch Instant Messaging client is now installed.

Alternate Silent Installation

You may, if you choose to take advantage of an available silent installation process, automate the execution of the IM Client installation by creating a batch installation file. This process installs the IM Client set-up without end-user input.

To install the client using silent installation, complete the following process.

  1. The IM Client will be installed to the default locations:

    Target Directory

    Folder: C:\Program Files\Ipswitch\IM Client

    Program Folder

    Folder: Start > Programs > Ipswitch IM

  2. Run the IM Client install with no user input:

    This example assumes you have a shared network drive I.

    In this example the client install is named: imclient.exe
    From a DOS prompt, launch the IIM Client executable:
    I:\imclient.exe -s  

Related Topics

General (Settings)

Users