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Upgrade the Gateway Server

Important: Upgrading to Gateway 2020 implements a new dedicated tunnel service. The old Gateway tunnel will not be usable after the upgrade.
To configure the tunnel after upgrading the Gateway Server, you must Configure the Gateway Connection on the MOVEit Transfer Server and Launch the Gateway Configuration Interface.
After configuring the tunnel, you can optionally Remove the Legacy Tunnel.

Before you begin

  1. Reboot the MOVEit Gateway machine and sign in as an administrator.
  2. Go to the Customer Portal and download the MOVEit Gateway 2020 installer for MOVEit Transfer.
  3. Open the Gateway installer and click Run to run the install wizard.
  4. Welcome: To agree to the End User License Agreement and begin the installation, click Next.
  5. System Check: The installer verifies the following:

    Click Next.

  6. Gateway Configuration Interface. Designate a certificate to use as the identity of the Gateway Configuration interface. This certificate will be used for connections to the administrator interface, typically on port 9443.

    Choose one of the following certificate options.

    Choose the network interface and port to listen on:

    Click Next.

  7. SSH Tunnel Authentication Key: Enter the SSH Tunnel Authentication Key used by the MOVEit Transfer Server tunnel, or leave blank to enter the key later.

    The SSH Tunnel Authentication Key is managed by MOVEit Transfer. It is located on the MOVEit Transfer server Config Utility, on the Gateway tab.

    Click Next.

  8. Service Logon Account: Designate which account Gateway should use to run the Gateway service process:

    Click Next.

  9. Upgrade: Verify the upgrade options. Click Upgrade. After a few moments, the upgrade is complete.
  10. To complete the MOVEit Gateway configuration, click Finish.

    Note: When you see the Enable Windows Firewall message, ignore it for now.

    Note: Your web browser may open the Gateway Configuration Interface. Configure the Gateway Connection on the MOVEit Transfer Server before updating the Gateway Configuration Interface.

Next steps

Configure the Gateway Connection on the MOVEit Transfer Server

Gateway Configuration Interface

Review the Firewall Rules

Remove the Legacy Tunnel

See Also

Upgrade Options

Remove the Legacy Tunnel