Download Messages

You may download messages from a mailbox when you have the Download Messages right in the current mailbox location.

• To download messages:

1. Select one of the mailbox tabs:
   • Available (messages that have not been downloaded yet)
   • Downloaded (messages that have already been downloaded at least once)
   • Canceled (messages that are canceled)

   Search for the message if you cannot find it.

2. Check the boxes next to the messages you want to download, or check the box next to Message ID in the column header to download all messages currently visible on the list.

   Note: Your administrator may place restrictions on maximum number of messages that may be uploaded and downloaded simultaneously.

   

3. Click the appropriate Download option to download the selected messages:
   • Download as Zip: Compresses each file into a zip file while sending
   • Download as Binary: For files whose content you do not want to change
   • Download as Text: For files you are sure are text files, since end-of-line conversions may occur

     Note: All message(s) you have selected will be downloaded using the method you choose.

     Note: If you disable Java(TM) Platform from your plugin menu you may also have to disable Java Development Toolkit (if installed), otherwise the download buttons will not work in the Web Client.

   The Save dialog box appears.

4. Browse to a location on your system where you want to place the downloaded message(s).

   Click Save.

   Note: If a duplicate name exists on your system, Web Client will add +1 to end of the name.

   The messages begin to download. Transfer details display at the bottom of the screen.

   

   You can view the status of each download and percent complete, as well as the file name, file path destination, sender, and class ID. While the download is in progress, you can Pause, Resume or Cancel it.

   When the download is done, the message status changes to Completed in transfer details and you can then click Close to remove it from the list if necessary. The message also moves to the Downloaded tab (if it wasn't there previously).

   Important: If you close your web browser during a download, it will be canceled.

   Note: If you refresh your browser during an upload, you must manually restart the transfer (text files will restart from the beginning; binary files will restart from the point of last data transferred).

   Note: MessageWay 6.0 does not support multiple downloads of the same message at the same time. If you try to download the same file multiple times, the first download will succeed and the rest will fail with File In Use.

   Note: Shared users can download the same message multiple times. A shared user name is one that begins with SHR- such as SHR-Kristina. This prefix is not case-sensitive. Many users may log on to MessageWay with the same shared user name and download messages from the default mailbox location. The messages are not marked complete and not moved to the Downloaded folder.

See also:

View Transfer Details
View Downloaded Messages