View Available Mailbox Messages

The Available tab displays messages that have not yet been downloaded from the current mailbox.

To view messages available for download in your default mailbox:

Do one of the following:

At the top right of the page, click Home. If you had previously switched to different mailbox, clicking Home returns you to your default mailbox's Available tab.
If you are already viewing your default mailbox, click the Available tab. The current mailbox displays on the left side of the gray bar at the top of the screen.

The newest message displays at the top of the list. From the Available tab you can:

Note: To display available messages in a mailbox other than your default mailbox, you must first switch to a different mailbox.

IMPORTANT: When a virus is found, the message fully uploads but is put in quarantine. The message will show as Completed in the transfer details list, but the message will not be under the Available messages tab. You will see the message as Error under the Status column with an error message stating that a virus was found. Therefore the only way to confirm that a message did not have a virus is to look under the Uploaded tab.

Available Message Details

Column Heading	Definition
Message ID	A unique identifier that MessageWay assigns to each message during processing. A message ID includes the year, date, hour, minute, second, and a 6-digit random number. Useful for troubleshooting.
Class ID	Category tags that users can assign to messages as free-form text to locate and route groups of messages.
Filename	The name of the file.
Sender	The MessageWay location that sent (uploaded) the message.
IB Time	The time when the file was uploaded to MessageWay.
OB Time	The time when the file was downloaded from MessageWay. OB Time is empty for Available messages because they have not yet been downloaded.
Size	The size of the message in bytes. Useful to determine how long it might take to download the message.