Cancel Uploaded Messages

There may be times when you uploaded the wrong message, the message is obsolete, or you sent a message to the wrong mailbox and you wish to cancel the uploaded message.

Note: On most systems, your uploaded messages will be processed almost immediately and you will not have an opportunity to cancel them.

You can cancel uploaded messages only when:

• The status of the uploaded message under the Uploaded tab is NOT Completed, Canceled, Error or Processing (Receiving)
• You have the Perform Message Action right on the mailbox location where the message resides

Tip: You can also cancel an upload before it completes transfer.

• To cancel uploaded messages that you sent:

1. Click Uploaded.
2. Check the box next to the message you want to cancel, or check the box next to Message ID in the column header to cancel all messages currently visible on the list. Remember, an uploaded message can have any status EXCEPT Completed, Canceled, Error or Processing (Receiving).

   Search for the message if you cannot find it.

3. Click Cancel.

   

4. When the dialog box appears asking if you are sure you want to cancel the message, click OK.

   You see Canceled message successful at the top of the screen. The uploaded message's status will change to canceled and will move to the mailbox's Canceled tab.

   

   Note: If you inadvertently checked an uploaded message that could not be canceled, a failure message displays at the top of the screen instead, along with the message ID.

See also:

View Canceled Messages