Using the Email Monitor

The Email Monitor checks a mail server by first sending the server an email via SMTP. The monitor then attempts to delete previously sent emails using either POP3 or IMAP. If no emails from the monitor are present in the inbox to delete, the mail server is considered down.

The Email Monitor supports encryption with SSL/TLS and SMTP Authentication which ensures that the monitor sends emails to a secure email account.

Note: This feature is only available in WhatsUp Gold Premium Edition. To update your license, visit the MyIpswitch portal.

To configure an Email Monitor:

1. Go to the Active Monitor Library:
   • From the web interface, click GO. The GO menu appears.
   • If the WhatsUp section is not visible, click WhatsUp. The WhatsUp section of the GO menu appears.
   • Select Configure > Active Monitor Library. The Active Monitor Library appears.

     - or -

     From the main menu of the console, select Configure > Active Monitor Library. The Active Monitor Library appears.

2. In the Active Monitor Library, do one of the following:
   • Click New. The Select Active Monitor Type dialog appears.
   • Select Email Monitor from the list, then click OK. The Add Email Monitor dialog appears.

     - or -
     Select an existing Email Monitor, then click Edit. The monitor properties dialog appears.

3. Enter or select the appropriate information in the following fields.
   • Name. Enter a title for the Email Monitor.
   • Description. Enter a short description for the monitor (optional).

   Outgoing mail

   • SMTP server. Enter the address of the server on which SMTP is running. Use the default, %Device.Address, to use the device IP address on which the monitor is attached.
   • Port. Enter the port on which the SMTP service is listening. The standard SMTP port is 25.
   • Mail to. Enter the address to which the Email Monitor will send email.
   • Mail from. Enter the address to be listed as "From" in the email sent by the Email Monitor.

   Incoming mail

   • Server. Enter the address of the server on which the POP3 or IMAP service is running.
   • Account type. Select the protocol (POP3 or IMAP) you want the monitor to use to check for correct email delivery.
   • Username. Enter the username of the account in which the monitor will use to log in.
   • Password. Enter the password for the account in which the monitor will use to log in.
4. Click OK to save changes.

Note: If you want to configure advanced settings for this instance of the Email Monitor, click Advanced. From here, you can choose to use SMTP Authentication; set the port on which POP3 or IMAP is running; use encrypted connections for SMTP, IMAP, and POP3; and set timeouts for SMTP, IMAP, and POP3.

To add an Email Monitor to a mail server:

1. On the device list, find the device that represents the SQL server. Right-click the device, then select Properties. Select Active Monitors.
2. Click Add. The Active Monitor Wizard appears.
3. Select the monitor, and continue with the wizard to configure any actions for the monitor.

For more information about assigning active monitors to devices, see Assigning active monitors.

For more information on setting up an action to fire based on the active monitor status, see Using Actions.

See Also Using premium active monitors Using the APC UPS Monitor Monitoring a Microsoft Exchange Server Monitoring Microsoft Exchange 2003 Servers Using the Fan Monitor Using the File Properties Monitor Using the Folder Monitor Using the FTP Monitor Using the HTTP Content Monitor Using the Network Statistics Monitor Using the Power Supply Monitor Using the Printer Monitor Using the Process Monitor Monitoring Microsoft SQL Server Using the SQL Query Monitor Monitoring WMI-enabled applications Monitoring Mail Servers About the VoIP Active Monitor