Using the Printer Monitor

This monitor uses SNMP to collect data on SNMP-enabled network printers. If a failure criteria is met, any associated actions will fire. For example, you can monitor printer ink levels, for a paper jam, for low input media (paper), for a fuser that is over temperature, and more.

Important: In order for the Printer Active Monitor to work, in addition to being SNMP-enabled, the printer you are attempting to monitor must also support the Standard Printer MIB.

Note: This feature is only available in WhatsUp Gold Premium Edition. To update your license, visit the MyIpswitch portal.

To configure a Printer monitor:

1. Go to the Active Monitor Library.
   • From the web interface, click GO. The GO menu appears.
   • If the WhatsUp section is not visible, click WhatsUp. The WhatsUp section of the GO menu appears.
   • Select Configure > Active Monitor Library. The Active Monitor Library appears.

     - or -

   • From the main menu bar of the console, select Configure > Active Monitor Library. The Active Monitor Library appears.
2. In the Active Monitor Library, do one of the following:
   • Click New. The Select Active Monitor Type dialog appears.
   • Select Printer Monitor from the list, then click OK. The Add Printer Monitor dialog appears.

     - or -
     Select an existing Printer Monitor, then click Edit. The monitor properties dialog appears.

3. Enter or select the appropriate information in the following fields.
   • Name. Enter a name for the monitor. This name is displayed in the Active Monitor Library.
   • Description. Enter a short description for the monitor. This description is displayed next to the monitor name in the Active Monitor Library.

     Failure Criteria

     • If the ink level in any of the cartridges falls below___%. Enter a numerical value for the threshold. If the ink level of any printer ink cartridge falls below this percentage, the monitor is considered down. By default, this option is not selected.
     • If the printer registers any of the following alerts. By default, the monitor watches for all of the listed printer alerts. If you would not like to monitor a particular alert, cancel its selection from the list. If the printer registers one of the selected alerts, the monitor is considered down.

   Note: Your printer may not support all of the SNMP objects associated with the available monitor alert checks.

   Tip: Click Advanced to set the SNMP timeout and number of retries.

4. Click OK to save changes.

See Also Using premium active monitors Using the APC UPS Monitor Using the Email Monitor Monitoring a Microsoft Exchange Server Monitoring Microsoft Exchange 2003 Servers Using the Fan Monitor Using the File Properties Monitor Using the Folder Monitor Using the FTP Monitor Using the HTTP Content Monitor Using the Network Statistics Monitor Using the Power Supply Monitor Using the Process Monitor Monitoring Microsoft SQL Server Using the SQL Query Monitor Monitoring WMI-enabled applications Monitoring Mail Servers About the VoIP Active Monitor