Lite Web Client Help

Inbox

You can view messages in the INBOX or from other folders. Click on the Inbox folder and select a message to preview. The message will open in the same window.

Message Preview

Previewing the selected message from the message folder allows the following options:

Menu Bar

List Actions. Drop down menu for further message processing.

• Refresh List. Click to manually check for new messages.
• Only Show Unread. Display only new unread messages, omitting all read messages.
• Reply. By default the original message is included in your reply. Clicking Reply will start a new message with the recipients mail address already in the TO: address. To not include a copy of the original message, go to Manage User Options and change the setting to "Include original message".

  Note: Attachments on the original message will be included in the Reply message. Use the Forward option if attachments are necessary to be sent with the new message.

• Reply All. Same as Reply except, if there were any CC's or other email addresses that received the same message they will also be added in the TO: email address.
• Forward. By default the original message is included in your forward, along with any attachments. Clicking Forward will start a new message leaving the TO: email address blank. To not include a copy of the original message, or not forward attachments go to Manage User Options and change the setting to "Include original message" and "Include attachments".

• Move/Copy. Selecting this option will initiate the Move/Copy feature to move or copy the selected message(s) to another mail folder.

• Mark as Read. Selecting this option will remove the bold message feature and new message count, making the message a read message.
• Mark as Unread. Selecting this option will bold the message and update the new message count, making the message a new unread message.

• Report as NOT Spam. Selecting this feature will forward the selected mail message to Commtouch Advanced Security Daemon editors for submission as NOT being spam. After review the Commtouch editors will remove the signature information from the global spam database.
• Report as Spam. Selecting this feature will forward the selected mail message to Commtouch Advanced Security Daemon editors for spam submission. After review the Commtouch editors will add spam signature information to it and have it published to the global database to further eliminate spam for other users.

• Select All. Selects all checkboxes for messages listed.
• Unselect All. De-selects all checkboxes for messages listed.
• Delete. Will delete the message, and return you to the Message Folder display.
• Empty Folder. Depending on how your User Options are set up, once you have emptied a folder, its contents are either: moved to your Deleted folder, purged immediately, or deleted after you receive the confirmation message (Are you sure you want to move all messages from this folder to the deleted folder?) and click OK.

Message Options

• Show Header. Clicking on Show Header will display header information.
• Print. You can print individual email messages by clicking the Print link in the upper right corner of the message. The Print dialog appears. If necessary, change the Print options in the dialog and click Print. The designated printer will print your message.

  Note: You can print only one message at a time.

• Hide envelope. Clicking this link will hide the grayed area in the preview message which is called the envelope.

Attachment Viewing

If an email message has a file attachment, you can view or save the attachment.

To view an email file attachment:

1. Open an email message.
2. Click the file attachment you want to view. The File Download dialog appears.
3. Click Open to view the file attachment in the browser.

To save an email file attachment:

1. Open an email message.
2. Click the file attachment you want to save. The File Download dialog appears.
3. Click Save to save the file attachment to a folder. The Save As dialog box appears.
4. Browse to the folder where you want to save the file, then click Save.

Attachment Deletion

After you have added a file attachment to a message you are composing, if you need to remove the attachment before sending the message, click next to the attachment name. The file is removed from the message.