Missed Conversations

Others users can send you a message even when you are not logged on to Ipswitch Instant Messaging.

Note: Offline messaging and full context messaging are supported only if your administrator has enabled the IM server to log messages.

A missed conversation is stored on the Ipswitch Instant Messaging Server and, after you log on, the system will generate a Missed Conversation notification letting you know an offline message has been received and saved.

To Read the Conversation:

1. Select one of the following two ways to accept and view missed conversations.
   1. Just after logging on, select Yes on the system generated Missed Conversation notification.

      

      Yes. Click this button to immediately view the message.

      No.  Click this button to view the message later.

   2. Or, if you chose to view the message later, open the Missed Conversations dialog by selecting View > Missed Conversations from the Main Window. Once the dialog opens, select the conversation from the list box and click View.
      

       

2. If the user who sent the message is online, the conversation will become a live conversation. If, however, your contact is not online, then your reply will be sent as an offline message that will appear in that person's Missed Conversation list.

Note: The contact who initiated the conversation will not know if you received the message, deleted it, or whether you just chose not to respond.

Related Topics

IM Notifications

Online Status

Sending an IM