View Packages

To view your packages, click the Packages link in the left navigation menu.

If you have any new packages, they will display on the Packages page.

If you have access to the shared mailbox of another MOVEit user, you see My New Packages at the top of the page as usual, followed by New Packages for each mailbox shared with you.

You can also click Go To Your Mailboxes. Mailboxes that contain new packages are bold and show a count under the New Packages column.

Once you open a mailbox, new packages display in bold next to a new package icon .

New Package Notifications

You may receive an email notification when you (or a mailbox that is shared with you) receive a new package. Click (or copy into your browser) the link provided in the email. Sign on to MOVEit with your username and password (registered users) or with the credentials provided by email (unregistered users) to view the package and download any attached files. If enabled, you can also reply to a package and send additional attachments, which will also be uploaded to the file transfer server. The organization administrator sets options that determine who can send and receive packages, enforces user- and package-level quotas, and controls package expiration and download limits.

Click on a package subject to read the package.

Package Contents

The package header in the gray box contains information such as the Recipient(s), the Sender, the Subject, the current Mailbox, the package's Read Status, and a Recall option.

Below that, the note (message body) is shown, followed by a list of file attachments, if there are any.

Buttons and links display actions that can be performed on the current package. These actions will include some or all of the following:

• Trash - Move the package to the Trash mailbox.
• Delete - Only available to packages in the Trash mailbox, this permanently removes the current package from the Trash mailbox.
• Reply - Start composing a new package to the sender of the current package. The body of the current package will be retained and each line marked with the ">" character.
• Reply All - Start composing a new package to the sender of the current package, as well as the recipients of the current package. As with Reply, the body of the current package will be retained and each line marked with the ">" character.
• Forward - Start composing a new package with no recipient. As with Reply and Reply All, the body of the current package will be retained and each line marked with the ">" character. Unlike Reply and Reply All, any attachments in the current package will be copied to the new package.
• Move/Restore - In all mailboxes except Trash, this will be "Move". In Trash, it will be "Restore". They both function the same way, allowing the user to select a mailbox to move the current package to.
• View Send Receipt - View the Send Receipt, which shows the subject, sent date and time, recipients, any attached files, and any options, such as expiration and quota, set for this package.
• View Package History - View any audit log entries associated with the current package.
• View Print Friendly - View the package in a printer friendly format. (Navigation is suppressed and the package is forced into a 660 pixel-wide page.)

Download a File Attachment

A Download button is provided on the package page, and the file details page. If the MOVEit Upload/Download Wizard is not installed, your browser downloads the selected file per usual browser conventions. If the MOVEit Upload/Download Wizard is enabled, the download workpath you follow depends on the type of wizard enabled:

JavaScript Wizard

The JavaScript Wizard does not check download integrity automatically. When you download a file, a purple Downloads window appears in the lower right. This window lets you perform an optional integrity check to verify that the downloaded file matches the original file exactly. You can also perform integrity checks on Recent Downloads from your Home page (if enabled).

When the file has finished downloading, the file's size displays and a Check option appears.

Click Check to begin the integrity check. A window opens for you to locate and select the file you just downloaded. Click Open when you've located the downloaded file. The integrity check is performed. If the integrity check succeeds, you see a message stating "Integrity check succeeded" and a green check appears next to the file size.

If the integrity check did not succeed, you see a message stating "Hash of file did not match correct value" and a red X appears next to the file size.

ActiveX or Java Wizard

1. Click Open or Save.

   The first dialog you see will ask whether to open or save the file. "Opening" the file means the file will be downloaded to a temporary directory, and after successful completion, the associated application (based on file extension) will be run without any further prompting. "Saving" the file means that you will be prompted for a directory into which the file should be placed. The associated application will not be run automatically.

   

   • If you choose "Automatically open/save files like this from now on, in the future, this dialog will not appear for files with the same extension as this one.
   • The Configure button allows you to change your mind regarding what should be done with files with a given extension. The configuration dialog is also available via the Account Options page.
2. Select Download Destination.

   If you are saving, the download wizard asks into which folder the download should be saved as well as what filename to use. (If an existing file of the same name already exists in this location, you will be asked if you want to overwrite the existing file.)

3. Click Save.

   The download wizard will display a progress bar, the size of the download, the amount currently downloaded, an estimate of the transfer speed and an estimate of the amount of time required to complete the download while the download is occurring.

   When complete, the integrity of the downloaded file will be checked. (This ensures that the file just downloaded is completely identical to the file on the server.) At least three buttons will also be displayed if the transfer was successful:

   • Open: Opens the file just downloaded, using any file associations currently available.
   • Open Folder: "Browses" to the folder into which the file was just downloaded.
   • Close: Closes the download wizard immediately.
   • Unzip: ZIP file downloads only. Pops up an additional dialog which allows you to choose into which folder the Download Wizard should expand the contents of the ZIP archive.

File Details

Click an attachment name to view information about the file. File data may include:

• The user who uploaded it
• The date/time of upload
• The IP address from which it was uploaded
• The type of wizard that was used (if any)
• The file size
• The number of times it has been downloaded
• The download integrity verification status
• A list of all actions related to the file, the user who performed the action, and the date/time of the action

Content Scanning

If Content Scanning is enabled, a note may identify whether the file was scanned for viruses and/or for data loss prevention (DLP). With DLP, file names and the Notes field (associated with an upload) are also scanned for data policy violations.