Using Acknowledgments

When a device state changes, regardless of any action that has been placed on the device, WhatsUp Gold uses the Acknowledgment feature to make you aware that a state change occurred. The name of the device name appears in bold in the Details View and in white on a black background in the Map View.

After the device is in Acknowledgement mode, it remains so until you actively acknowledge it.

Note: Acknowledging a device state change does not keep that device from firing actions. To stop a device from firing actions, you must put the device into maintenance mode.

See Also Learning about devices Adding a single new device to WhatsUp Gold Setting Advanced device discovery settings Changing a device name Changing a device IP address Adding additional network interfaces to a device Adding notes to a device Using device types Refreshing device details Copying a device Moving a device Deleting a device Cloning a device Polling overview Dependencies overview Accessing a remote desktop to view and manage devices Configuring multiple devices with the Bulk Field Change feature Understanding Web Alarms