Setting Advanced device discovery settings

Select the following advanced single device discovery properties to use for the device you are adding to WhatsUp Gold.

• Resolve host names. Select this option to have WhatsUp Gold attempt to populate the list of discovered devices with host names, instead of IP addresses. If the Use SNMP SysName to name devices option is selected (see below), it is used first to identify device names. If SNMP information is not available, the Resolve host names option is used to identify device names (if the option is selected).
• Use advanced ping. Select this option to use TCP port checks and ICMP pings to scan on networks. If the TCP connection or ICMP ping is successful, the device at the IP address is discovered.
  • Timeout (ms). Enter the amount of time the scan should wait for the ping or SNMP information in milliseconds (ms).

  Note: Refer to the information for Use advance ping options, to determine when this setting applies to ping.

  • Retry count. Enter the number of times WhatsUp Gold should attempt to make the ping or SNMP identification.

  Note: Refer to the information for Use advance ping options, to determine when this setting applies to ping.

• Use SNMP SysName to name devices. Select this option to discover each device name by accessing the device SNMP SysName. This method is used first to identify device names. If not available, the Resolve host names option is used to identify device name (if the option is selected).
• SNMP credentials. Select the appropriate SNMP credentials. This box populates with credentials currently available in the WhatsUp Gold Credentials Library. If you select an inappropriate set of credentials, or none is selected, WhatsUp Gold determines device type based on the monitors discovered during the scan.

  Tip: Click browse (...) in the console or Credentials in the web interface to open the WhatsUp Gold Credentials Library to configure a new set of credentials to use for discovery.

  Tip: Credentials are configured in the Credentials Library. When a device is discovered using a credential, that credential is then associated to that device. You can change this on Device Properties > Credentials. If you select All, discovery uses all configured credentials in the Credentials Library. The credential that is successful is then associated with the device.

• SSH credentials. Select the appropriate SSH credentials. This box populates with credentials currently available in the WhatsUp Gold Credentials Library.
• Windows credentials. Select a Windows credential to use when attempting to discover devices where you have to provide a Windows user name or password when connecting. This box is populated from credentials currently available in the WhatsUp Gold Credentials Library.
• VMware credentials. Select the VMware credential to use when discovering VMware vCenter, ESX and ESXi devices. This box is populated from credentials currently existing in the Credentials Library.

See Also Learning about devices Adding a single new device to WhatsUp Gold Changing a device name Changing a device IP address Adding additional network interfaces to a device Adding notes to a device Using device types Refreshing device details Copying a device Moving a device Deleting a device Cloning a device Polling overview Dependencies overview Using Acknowledgments Accessing a remote desktop to view and manage devices Configuring multiple devices with the Bulk Field Change feature Understanding Web Alarms