Managing Your Users

If you have elected to use Ipswitch IM Server's integrated user management system, you can manage your users using the Users page in the Ipswitch IM Server Manager.  

Note: This topic explains how to manage users using the integrated Ipswitch Instant Messaging user database only.  If you are using Ipswitch IMail Server, LDAP or Windows NT authorization, you should consult the documentation for those tools for directions on how to manage your users.

To Add a User

  1. Click New. The New User dialog appears.
  2. Enter the user's account information in Username and Hostname.
  3. Enter a password in the Password text box and again in Confirm Password.

    Note: Ipswitch Instant Messaging's default user password is "password."

  4. Select Add to Public Contact List if you wish to add this user to the Public Contacts List. You can manually add or remove any user from the Public Contacts page at any time.
  5. Click Next.  
  6. Type a name in the Display Name (Optional) text box. This name will be displayed in your list of users.  If no name is provided, your Username will be displayed to others instead. 
  7. You may also enter additional Contact Properties, such as e-mail or Web site address.  

    To Create Additional Contact Properties:

    1. Click New. The Property dialog appears.
    2. In Property name, enter the name of the item you want to associate with the user.  To share the user's cell phone number, for example, enter "Cell Phone."
    3. In Property value, enter the specific details about the property name. If the property value is "Cell Phone," the property value would be the cell phone number.

      Note: Ipswitch Instant Messaging includes support for two special properties.  If you enter "Email" or "Web Site" as the property value, the items will be accessible for quick access (composing an email and browsing the Web site, respectively) by right-clicking on the contact in the contact list in the Ipswitch Instant Messaging client.

    4. Click OK to save the property.
  8. Click Next.   
  9. To accept the default user options specified in Default User Options , click Finish. You can also select Override default user options to specify different user options for this user.

    You can specify the following options:

    • Maximum message size _____ bytes allows you to limit the maximum size (including attachments) of a single message. While for all intents and purposes the message size is unlimited, there is however a physical system limit of 2,147,483,647 bytes (2 Gigabytes). If a user sends a message that exceeds the set limit, he or she will receive the following warning: Message size exceeds maximum allowed by this server (.... bytes).
    • Maximum Allowed Conversation Users puts a limit on the number of users with whom this user can participate in a conversation.  To allow an unlimited number of users in a conversation, set this value to -1.
    • Maximum Allowed Conversations  sets a limit on the number of active conversation windows the user can have open at any given time.  To allow this user to participate in an unlimited number of conversations, set this value to -1.
    • Block Clients from Sending Attachments prevents this user from attaching or including files in conversations.
    • Force Clients to Use Persistent Network Connections is selected to force this user's client to keep a persistent connect to the Ipswitch Instant Messaging Server.
    • Block client from sending instant messages is selected to prevent this user from sending messages.  When this option is selected, the user will be able to receive messages, but not send them.
    • Allow clients access to conversation logs is selected to allow this user to access stored conversations in which she participated from the Conversation Store on the server.  For this option to work, the server must be set to store conversations on the General Options page.

To Edit a User's Information:

  1. From the Users page, select a user and click Edit. The Edit User dialog appears.
  2. Modify the account and password information as necessary, then click Next.
  3. Create new contact properties by clicking New. To modify an existing contact property, select it from the list and click Edit.  When you are finished, click Next.
  4. Choose whether or not to apply the default user options to this user by selecting or clearing Override default user options.  If you are overriding the default user options, modify the other fields as necessary, then click Finish.

Related Topics

IIM Users