Changing preferences

Access the Preferences dialog by clicking Admin > Preferences, or through your user account link in the upper right corner of any page. Use this dialog to change various Web user options. Changes made in this dialog only change settings for the current user Web account.

General

• Language. Select a language for the application.
• Change your password. Click this option to change your account password.
• Show Getting Started Pane. Select this option to display the Getting Started pane. The Getting Started pane includes links to resources to help you resolve issues and learn more about WhatsUp Gold.

  Note: If you have an evaluator license, this field displays as Show Evaluator Pane. This option is not selectable with an evaluator license.

Refresh intervals

• Dashboard report. Enter a time (in seconds) for how often dashboard reports should refresh.
• Full report. Enter a time (in seconds) for how often monitor reports should refresh.
• Devices list. Enter a time (in seconds) for how often the content Devices tab should refresh.

Reports

• Default records per page for long reports. Enter a number to control the maximum number of rows reports and logs display. If a report contains a number of rows greater than the maximum number specified, you can use either the page controls to view the data. The default max records setting is 50.
• Collapse legends on split second graph dashboard reports. Select this option to hide the legends on split second graph dashboard reports until the mouse pointer moves over a graph. When multiple split second graph dashboard reports display in a dashboard view, selecting this option can help reduce the percentage of the screen area used by reports. This option affects split second graph dashboard reports only; legends are always displayed in popups.

Web Alarms

• Enable web alarms. Select this option to enable Web alarms.

  Note: Web alarms are enabled by default.

• Check every. If you enable Web alarms, enter a time (in seconds) for how often WhatsUp Gold should check for Web alarms.

Instant Info (popups)

• Show popups on device list. Select this option to enable popups on the device list. If this option is cleared, popups are not displayed when you hover device or group names in the device list.
• Show popups on dashboard reports. Select this option to enable popups on dashboard reports. If this option is cleared, popups are not displayed on dashboard reports.
• Show popups on full reports. Select this option to enable popups on monitor reports. If this option is cleared, popups are not displayed on monitor reports.

  Note: By default, popups are enabled on both dashboard and reports.

  Note: Popups are not available in WhatsUp Gold Standard Edition.

See Also Working with monitor reports Viewing device reports Viewing group reports Changing the report date range Using Business Hours settings in monitor reports Viewing real-time data in monitor reports About report refresh intervals Changing the date range Using the Zoom tool Using paging options Using the WhatsUp Gold toolbar buttons Configuring monitor report charts Resizing and sorting report columns Disabling Instant Info popups Understanding the Graph Types