Adding and editing a VoIP Monitor

The VoIP Active Monitor lets you set the acceptable Mean Option Score (MOS) threshold for an IP SLA device. If the threshold is exceeded, an alert can be sent specifically to notify the appropriate network manager about the issue. For more information, see Using the WhatsUp Gold VoIP Monitor on the WhatsUp Gold web site.

Note: The WhatsUp Gold VoIP Monitor must be activated to use the VoIP Active Monitor.

Note: This feature is only available in WhatsUp Gold Premium Edition. To update your license, visit the MyIpswitch portal.

To add or edit a VoIP monitor:

1. Click the Admin tab, then click Monitor Library. The Monitor Library dialog appears.
2. Click the Active tab. The Active Monitor list appears.
3. Click New and select VoIP to create a new VoIP monitor. Click OK.
   - or -
   Select the VoIP monitor you want to change from the list of current monitors, and then click Edit.
4. Type or select the appropriate information in the following fields.
   • Name. Type a name for the active monitor. This name displays in the Active Monitor Library.
   • Description. Type a short description for the monitor. This description displays next to the monitor in the Active Monitor Library.
   • Acceptable MOS threshold. Use the slide bar to adjust the acceptable MOS (Mean Opinion Score) threshold.
   • Check MOS values of all jitters configured on the device. Select this option to include all of the device RTT entries to check MOS performance thresholds. For example, if the following tags define the source and destination devices:
     • SLA 1 (Atlanta to Augusta Sat Office)
     • SLA 200 (Atlanta to Lexington)
     • SLA 300 (Atlanta to Florida Sat Office)
       then all entries are monitored for the acceptable MOS threshold compliance.
   • Only check MOS if tag contains. Select this option to limit the device RTT entries that use this MOS performance threshold. Enter all, or a portion, of the tag used to identify the source and destination devices. For example, if the following tags define the source and destination devices:
     • SLA 1 (Atlanta to Augusta Sat Office)
     • SLA 200 (Atlanta to Lexington)
     • SLA 300 (Atlanta to Florida Sat Office)
       then if you include Sat Office in this box, only the source/destination devices with Sat Office as part of the tag entry is monitored for the acceptable MOS threshold compliance.
5. Click Advanced to configure the active monitor SNMP timeout and number of retries.
6. Click OK to save changes.

After configuring an active monitor in the Active Monitor Library, add the monitor to devices.

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