Adding and Editing a WMI Monitor

The WMI active monitor watches for specific values on WMI enabled devices. Windows Management Instrumentation (WMI) is a Microsoft Windows standard for retrieving information from computer systems running Windows. WMI is installed by default on Windows 2000, Windows 2003, Windows XP, and Windows Vista systems.

WhatsUp Gold can monitor and report the status of the standard services associated with TCP/IP servers, such as SMTP, POP3, IMAP, FTP, HTTP. If any of these services fail, network users cannot send mail, transfer files, or use the web. It is good practice to set up monitoring on these services so you are the first to know if they fail. The WMI Monitor extends monitoring to parameters reported by Windows-based applications and servers, allowing you to get an early warning of a degradation in performance. For example, you can monitor system parameters on your Oracle® database server to see if performance is within an expected range, and if not, you can intervene before the Oracle server fails. In other words, you can detect a looming problem before it causes an application or service failure.

Note: This feature is only available in WhatsUp Gold Premium Edition. To update your license, visit the MyIpswitch portal.

To add or edit a WMI active monitor:

1. Click the Admin tab, then click Monitor Library. The Monitor Library dialog appears.
2. Click the Active tab. The Active Monitor list appears.
3. Click New and select WMI Monitor from the list to create a new WMI monitor. Click OK.
   - or -
   Select the WMI monitor you want to change from the list of current monitors, and then click Edit.
4. Complete the information for the following fields.
   • Name. Type a name for the active monitor. This name displays in the Active Monitor Library.
   • Description. Type a short description for the monitor. This description displays next to the monitor in the Active Monitor Library.
   • Performance counter/Instance. Click the browse (...) button next to this box to select a performance counter and instance for the monitor.

   Note: When WhatsUp Gold is run on Windows 2000, the performance counters are not supported and are not displayed.

   • Check type. Select the type of check you want the WhatsUp Gold WMI monitor to make on the performance counter selected above.
     • Constant Value. Monitors the performance counter/instance for a specific value. If that value changes, the monitor triggers a device state change.
     • Range of Values. Monitors the performance counter/instance to make sure the returned value falls within a range of values. If the value falls outside of the range, the monitor triggers a device state change.
     • Rate of Change. Monitors the performance counter/instance to make sure the change in value matches the rate you enter in the check values section. If that rate changes, the monitor triggers a device state change.
   • Check values. Enter the values for the check type selected above. For Constant Value and Rate of Change, select the state of the device when the check value is met.

   Note: You can also click Advanced to access Advanced Monitor Properties.

5. Click OK to save changes.

After configuring an active monitor in the Active Monitor Library, add the monitor to devices.

Troubleshooting

Having problems with your WMI monitor returning false negatives?

See Also Using Premium Active Monitors Adding and editing an APC UPS Monitor Monitoring mail servers Monitoring a Microsoft Exchange Server Getting Started with Exchange Monitors Adding and Editing an Exchange Monitor Example: Exchange Server monitor Monitoring Microsoft Exchange 2003 Servers Adding and editing a File Properties Monitor Adding and editing a Folder Monitor Adding and editing an FTP Monitor Adding and editing an HTTP Content Monitor Adding and editing a Network Statistics Monitor Adding and editing a Power Supply Monitor Adding and editing a Printer Monitor Adding and editing a Process Monitor Adding and editing a SQL Server Monitor Adding and editing a SQL Query Monitor Adding and editing a VoIP Monitor Adding and editing an Active Script Active Monitor Assigning active monitors Removing and deleting active monitors About critical active monitors Group and Device active monitor reports