Adding and editing a Printer Monitor

This monitor uses SNMP to collect data on SNMP-enabled network printers. If a failure criteria is met, any associated actions fire. For example, you can monitor for printer ink levels, for a paper jam, for low input media (paper), for a fuse that is over temperature, and more.

Important: In order for the Printer Active Monitor to work, in addition to being SNMP-enabled, the printer you are attempting to monitor must also support the Standard Printer MIB.

Note: This feature is only available in WhatsUp Gold Premium Edition. To update your license, visit the MyIpswitch portal.

To add or edit a printer monitor:

  1. Click the Admin tab, then click Monitor Library. The Monitor Library dialog appears.
  2. Click the Active tab. The Active Monitor list appears.
  3. Click New and select Printer Monitor from the list to create a new printer monitor. Click OK.
    - or -
    Select the printer monitor you want to change from the list of current monitors, and then click Edit.
  4. Complete the information for the following fields.
    • Name. Type a name for the active monitor. This name displays in the Active Monitor Library.
    • Description. Type a short description for the monitor. This description displays next to the monitor in the Active Monitor Library.
  5. Complete the information in the Failure Criteria section:
    • If the ink level in any of the cartridges falls below___%. Type a numerical value for the threshold. If the ink level of any printer ink cartridge falls below this percentage, the monitor is considered down. By default, this option is not selected.
    • If the printer registers any of the following alerts. By default, the monitor watches for all of the listed printer alerts. If you do not want to monitor a particular alert, clear its selection in the list. If the printer registers one of the selected alerts, the monitor is considered down.

    Note: Your printer may not support all of the SNMP objects associated with the available monitor alert checks.

    Tip: Click Advanced to set the SNMP timeout and number of retries.

  6. Click OK to save changes.

After configuring an active monitor in the Active Monitor Library, add the monitor to devices.

See Also

Using Premium Active Monitors

Adding and editing an APC UPS Monitor

Monitoring mail servers

Monitoring a Microsoft Exchange Server

Getting Started with Exchange Monitors

Adding and Editing an Exchange Monitor

Example: Exchange Server monitor

Monitoring Microsoft Exchange 2003 Servers

Adding and editing a File Properties Monitor

Adding and editing a Folder Monitor

Adding and editing an FTP Monitor

Adding and editing an HTTP Content Monitor

Adding and editing a Network Statistics Monitor

Adding and editing a Power Supply Monitor

Adding and editing a Process Monitor

Adding and editing a SQL Server Monitor

Adding and editing a SQL Query Monitor

Adding and Editing a WMI Monitor

Adding and editing a VoIP Monitor

Adding and editing an Active Script Active Monitor

Assigning active monitors

Removing and deleting active monitors

About critical active monitors

Group and Device active monitor reports