Evaluation Quick Start

Important: The following topic applies to a feature only available when using an evaluator license during the evaluation period.

The Evaluation Quick Start feature allows you to easily see the power and the value of WhatsUp Gold in moments. By providing some basic information about a few of your available network devices, you can begin a simplified discovery scan and see how the application works with your data right away.

Tip: For the best initial scan, your WhatsUp Gold server should have access to your target devices through ping. The simplified scan uses SNMP or WMI protocols to gather information from target devices, so be sure your devices are configured to respond to these protocols and that you have the login credentials ready.

Step One: Which area of your network would you like to see first?

First, you'll provide WhatsUp Gold with the IP information for the devices you'd like to see. The local subnet is offered by default because those devices are easily accessible from the WhatsUp Gold server. Alternately, you can select the Gateway IP in which case the router or switch will return available information about recently connected devices. Finally, you have the flexibility to manually enter a specific IP address, range of IP addresses, or subnet for WhatsUp Gold to query. Please note, WhatsUp Gold recognizes IP ranges entered as a comma delimited list, a hyphenated range, or in CIDR notation.

Step Two: Add credentials to unlock rich device information

Entering administrator credentials for your network environment is essential to a successful experience with WhatsUp Gold. Using these credentials, the Quick Start simplified scan will discover and add the target devices into the My Network device group tree and begin monitoring the devices for you.

The Quick Start scan is designed to focus on hardware (e.g., routers, switches) as well as Windows clients and servers. The most commonly used protocol for these devices are SNMP and WMI. Beyond this simplified scan, WhatsUp Gold supports a wide variety of credential types and offers a range of options to customize the scan best suited for your network and devices. For additional information on credential types WhatsUp Gold supports, please see Available Credentials.


Step Three: Please confirm your email address

Once you've provided valid credentials for discovery to use to find the devices you've specified, you'll be asked to provide your email address. With a valid email address, WhatsUp Gold will be able to notify you of information such as alerts, notification, and updates about your network. If your mail server requires secure authentication, make sure to enable the option(s) to send and receive emails via an encrypted connection using Transport Layer Security protocol and/or to enable Simple Mail Transfer Protocol Authentication which allows an SMTP client to access the mail server of the address provided.

Scan my network

As the interactive quick start guide launches the simplified discovery scan, devices will be added to the map in real time unlike the full discovery scan which allows you to select which discovered devices to monitor when the scan is complete. Additionally, monitors appropriate for the assigned device role will also be applied to these devices automatically. Click Show Me to access the rich data available about your network devices. When the quick start guide is finished, you'll be presented with several videos presenting the extended capabilities of the application.

Please note, while this utility is intended to begin discovering devices as quickly as possible, the full discovery scan feature offers several more powerful options such as the ability to include and exclude IP addresses, upload a list of Host IP addresses, and select options on how the scan should run, for example, dynamically finding additional devices using SNMP data queries and responses.


Important: If WhatsUp Gold does not provide the results you expect, check to see if a firewall exists between WhatsUp Gold and your target devices. If so, make sure the appropriate ports are open to allow WhatsUp Gold to communicate via SNMP and WMI.

See Also


New features in this version of WhatsUp Gold

Navigating the WhatsUp Gold User Interface

Getting Started

Running Discovery

Device Management

Network Environment Monitoring

Application Monitoring with WhatsUp Gold

Configuration Management

Network Traffic Analysis

Applying System Tasks

WhatsUp Gold Settings

Local Access of Settings and Controls (WhatsUp Gold Console)

Administering Users and User Groups

Global SMTP Settings

SMS Providers

SMS Provider Details

Select computer

Email Active Monitor Advanced Properties

Tools: Layer 2 Trace

IP/MAC Address Finder

Using Email Notification Message Settings

Select a Device

Select a Home Device Group

Welcome Guided Tour

Setting LDAP or Cisco ACS credentials

Percent Variables

Discovery Percent Variables

Alert Center Percent Variables

Setup Actions for Passive Monitors

Monitoring Application Performance

Configure Monitors - Windows Event Log settings

SNMP MIB Browser dialog

Passive Monitor Properties

Rescan Options

JMX Browser

OS Library

CPU Threshold

Custom Threshold

Disk Threshold

Interface Threshold

Interface Errors and Discard Threshold

Memory Threshold

Ping Availability Threshold

Ping Response Time Threshold

Windows Event Log Threshold

SNMP Trap Threshold

Syslog Threshold

Hyper-V Event Threshold

VMware Threshold

Blackout Summary Threshold

Failover Threshold

WhatsUpHealth Threshold

Conversation Partners Threshold

Network Traffic Analysis Custom Threshold

Failed Connections

Interface Traffic Threshold

Top Sender/Receiver

Network Traffic Analysis-Dark Web (Tor) Threshold

Access Point CPU Threshold

Access Point Memory Threshold

Banned Client MAC Threshold

Device Over Subscription Threshold

Excessive Rogue Threshold

Rogue Access Point MAC Address Threshold

Rogue Hidden SSID Threshold

Rogue Specific SSID Threshold

Rogue Unknown SSID Threshold

Wireless Access Point RSSI Threshold

Wireless Clients Bandwidth Threshold

SMS Action Notification

SMS Direct Notification

Email Notification

Manage Notification Policies

Visualize Escalation Schedule

Blackout Policies

Example: On Call Rotation

Scheduled Reports Library

System Status and Properties

Choosing Business Hours

Define a Date Range

Enable Virtual Monitoring Event Listeners (VMware)

Enable Virtual Monitoring Event Listeners (Hyper-V)

Visualize, Print, Share, and Export

Emailing Reports and Logs

Exporting Log and Report Data

Printing reports and logs

Share Reports

Interface Report Settings

Column Sort and Picker

Filter Row and Search

Network Traffic Report Settings

Scheduling maintenance

Network Interfaces

Add/Edit Network Interface

Browse Active Directory

Test LDAP Credentials

Dashboarding, Reporting, and Logging

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