E-mail Action

The E-mail action sends an SMTP mail message to a specific e-mail account. An E-mail action can also be used as an e-mail notification in the WhatsUp Gold Alert Center.

General

Configure the following:

Name. Enter a unique name for the action. This name displays in the Actions Library.
Description. Enter a short description about the action. This description displays next to the action in the Actions Library.
Receiver. Enter the email addresses to which you want to send the alert. Email addresses must be fully qualified. You can enter multiple addresses, separated by a semi-colon (;), comma (,), or the [SPACE] character. The address should not contain brackets, braces, quotes, or parentheses.
Sender. Enter the email address you want to appear in the From field of the e-mail that is sent by the Email action.
SMTP Server. Enter the IP Address or Host (DNS) name of your e-mail server (SMTP mail host).
Port. Enter the port number on which the SMTP server is listening.
Timeout(sec). Enter the length of time WhatsUp Gold attempts to connect to the selected device. When the time you enter is exceeded without connecting, a timeout occurs and WhatsUp Gold stops trying to connect to the SMTP server. This is considered a failed connection.
Use encrypted connection (SSL/TLS). Check this option if you want the email notification to be sent using encryption.
Use authentication. Select if the server requires authentication. If SMTP/Basic is selected, enter a user name and password for authentication purposes. If OAuth 2.0 is selected, select an appropriately configured REST API credential from the drop-down menu provided.
Important: Please see Configuring a REST API credential for sending emails using OAuth2.0 authentication for additional information and instructions.
Username. Enter the user name of the SMTP authentication.
Password. Enter the password of the SMTP authentication.

Active and Passive Monitors

Configure the following:

Subject. Enter a text message or edit the default message. You can use percent variable codes to display specific information in the subject.
Message body. Enter a text message or edit the default message. Ensure the desired format, Plain Text or HTML is selected.

Tip: Within the Subject and Message body fields, you can use the respective System, Device, and/or Monitor dropdown menus within the dialog to automatically insert supported variables in to each field.

Alert Center

Configure the following:

Subject. Enter a subject for the message. This text appears as the subject in the e-mail that is sent by the Alert Center notification. You can use the respective System and Alert Center dropdown menus within the dialog to automatically insert supported variables.
Include links and actions in email body. Enable this option to include a link to the Alert Center home page in the email message sent by the Alert Center notification.
Use HTTP. Select to use HTTP in the link address.
Use HTTPS. Select to use HTTPS in the link address.
Use dynamic address. Select to automatically generate the URL using the current IP address or hostname at the time the action runs.
Use static hostname or IP address. If you select this option, specify the Hostname or IP address to include in the link address.
Port. Specify the port number to include in the link address.
Important: The address you enter here must be the exact address of the Alert Center home page to which you want to connect. Verify the address and enter its exact contents in the above options.