OpsGenie Alert Management Action

The OpsGenie Alert Management action generates a request to either open or close an OpsGenie alert using a WhatsUp Gold-specific API key.

Configure the following:

Tip: The OpsGenie Alert Management action can be particularly useful when created in pairs as part of a single action policy. For example, create an action policy in WhatsUp Gold comprised of one action which sends a request to OpsGenie to create a new alert when a device goes into a Down state and another action which requests the alert be closed when that device returns to an Up state.

Please note, OpsGenie manages alerts using 'aliases' which in the context of WhatsUp Gold is typically the display name of the device which triggers the action. Alias is constructed using the format:

When multiple alerts are generated in OpsGenie for a specific alias, the alert count increases escalating the priority, rather than adding a completely separate line item in OpsGenie.

See Also

Built-in Action Types

Active Script Action

Beeper Action

Configuration Management Action

Create ServiceNow Incident Action

E-mail Action

Log to File Action

Pager Action

Post To IFTTT Action

Post To MS Teams Action

Post To Slack Action

PowerShell Script Action

Program Action

SMS Action

SMS Direct action

SNMP Set Action

SSH Action

Service Restart Action

Sound Action

Syslog action

Text to Speech Action

Vmware Action

Web Alarm Action

Windows Event Log Action

Select Action and State

Select a State Change