SMS Action

SMS Action sends a Short Message Service (SMS) notification to a pager or cell phone using an email gateway or dial-up modem. An SMS Action can also be used as an SMS notification in the WhatsUp Gold Alert Center.

Configure the following:

General

• Name. Enter a unique name for the action. This name displays in the Actions Library.
• Description. Enter a short description about the action. This description displays next to the action in the Actions Library.
• Country. Select the country for the SMS provider.
• Provider. Select the desired provider. If the provider list is incomplete and/or incorrect, you can click browse (...) to add, edit, or delete providers in this list.
• Contact method. Select an available mode. Options displayed depend on how the provider was created in the system.
• Receiver phone number. Phone number to call. You can enter multiple phone numbers, separated by a comma. There is a 2,000 character limit in this field. Non-numeric characters such as "-" and "." are ignored.

Active and Passive Monitors

• Message body. Enter a text message or edit the default message. You can use the respective System, Device, and/or Monitor dropdown menus within the dialog to automatically insert supported variables.

  Note: If the message exceeds 140 characters, the message will be broken into up to 3 parts and will be sent as separate messages ("1 of 3", "1 of 2").

Alert Center

• Message body. Message to be sent from a WhatsUp Gold Alert Center notification including percent variable codes. Note that applying percent variables can expand actual character count. You can use the respective System and Alert Center dropdown menus within the dialog to automatically insert supported variables.

  Note: If the message exceeds 140 characters, the message will be broken into up to 3 parts and will be sent as separate messages ("1 of 3", "1 of 2", etc.).

See Also Built-in Action Types Active Script Action Beeper Action Configuration Management Action Create ServiceNow Incident Action E-mail Action Log to File Action OpsGenie Alert Management Action Pager Action Post To IFTTT Action Post To MS Teams Action Post To Slack Action PowerShell Script Action Program Action SMS Direct action SNMP Set Action SSH Action Service Restart Action Sound Action Syslog action Text to Speech Action Vmware Action Web Alarm Action Windows Event Log Action Select Action and State Select a State Change