Contents

Welcome to WhatsUp Gold Navigating the WhatsUp Gold User Interface Working with the Discovered Network View Working with the My Network Map Customizing the My Network Map Working with the Device List Searching WhatsUp Gold Addressing Web Alarms Performing Device Management Actions Using Tools in WhatsUp Gold Connecting directly to a monitored device through the WhatsUp Gold interface Using the Top Menu Navigation Admin Features Getting Help and More Information Getting Started Running Discovery Getting the Most from Your Scan Initiating a Discovery Scan Promoting Discovered Devices Using Saved Discovery Profiles Handling Shared Addresses (Merge Devices) Typical Uses of Shared Addressing Managing Detection Categories (Device Roles) Roles/Sub Roles Library Roles/Sub Roles New/Edit Wizard General Settings Building Rule Sets for Device Detection Associated Roles Associated Sub Roles Attributes Monitors Create a Custom Device Role Device Management Viewing Device Properties About Device Roles Attributes Schedule Recurring Maintenance Times Managing and Assigning Monitors Active Monitors Active Script (Active) APC UPS (Active) Cloud Resource Monitor Degraded Array DNS Email Exchange 2003 Exchange Fan File Content File Properties Folder FTP HTTP Content JMX (Active) Network Statistics NT Service Ping Interarrival Jitter Ping Power Supply PowerShell Printer Process SMI-S SNMP Extended SNMP (Active) SQL Query (Active) SQL Server SSH (Active) SSL Certificate Storage File System Storage Disk Drives Storage LUN Storage Pool TCPIP Telnet Temperature VoIP WAP Radio WMI Formatted WMI Set Polling Properties Using Action Policies Implicit Action Policy Passive Monitors Syslog Windows Event Log SNMP Trap Performance Monitors Active Script (Performance) Using Reference Variables with Script Monitors APC UPS (Performance) CPU Utilization (Performance) PowerShell Scripting Disk Utilization (Performance) Interface Utilization Printer (Performance) Hyper-V Virtual Machine Disk Activity JMX (Performance) Memory Utilization (Performance) Ping Latency and Availability SNMP (Performance) SQL Query (Performance) SSH (Performance) VMware Datastore IOPS Windows Performance Counter Configuring WMI Formatted Counter monitors WMI Performance Monitor Hyper-V Host Event Log Monitor Hyper-V Host Virtual Machines Monitor Rules Expression Editor Poller Configuration Using Scalability Pollers with WhatsUp Gold Installing the Remote Poller Application Configuring Remote Pollers in WhatsUp Gold Built-in Action Types Active Script Action Beeper Action E-mail Action Log to Text File Action Pager Action PowerShell Action Program Action Service Restart Action SMS Action SMS Direct action SNMP Set Action Adding and editing a Sound Action SSH Action Syslog action Text to Speech Action VMware Action Web Alarm Action Configuration Management Action Windows Event Log Action Guidelines for Creating Action Policies Working with Credentials SMI-S Credential SNMP v1 SNMP v2 SNMP v3 Windows Windows (WMI) for Hyper-V ADO Telnet SSH VMware JMX AWS Credential Azure Credential Tips for Applying Credentials Creating Credentials Assigning Credentials Grouping Devices Network Environment Monitoring Viewing Devices on the Map Viewing Information Cards Viewing Device Properties Viewing Device Status Manually connecting devices on the map Applying Thresholds, Alerts, Notification Schedules, and Action Policies Recurring Action Library Adding and editing a Recurring Action Creating Alerts Thresholds Library Notifications Library Notification Policies Notification Blackout Policies Monitoring Wireless Monitoring Virtual Machines and Infrastructure Monitoring VoIP IP SLA Application Monitoring with WhatsUp Gold Understanding WhatsUp Gold Application Monitoring Terminology Preparing to Monitor Applications Discovering Applications Working with Application Profiles Working with Application Instances Working with Components and Component Groups CPU Utilization Database Query Disk Utilization File Content HTTP Content Check Interface Statistics JMX Performance Check Memory Utilization Network Port Check Process Check Scripting (PowerShell) Scripting (End User Monitor) About iDrone (EUM Poller) and using EUM Components Configuring iDrone (EUM Poller) Using iMacros with End User Monitor (EUM) Components Service Check SNMP SSH WMI Windows Performance Counter Working with Discrete Applications About Action Policies, Actions, and Blackout Policies and WhatsUp Gold Application Monitoring Working with Application Monitoring Action Policies Configuring an Application Monitoring Action Policy Working with Application Monitoring Actions Working with Application Monitoring Blackout Policies Working with Application Attributes Configuration Management CM System Overview Using Task Scripts Using the Configuration Management Task Script Library Creating and Editing a Task Script Configuring Custom Task Scripts Importing and Exporting Task Scripts Using Tasks Task Library Configuring Password Tasks Configuring Schedulable Tasks Assigning a Task to a Device Running a Task Immediately Using Device Properties Viewing Configuration Management in Device Properties Associating Tasks with Devices Viewing Archived Configuration Files Comparing Archived Configuration Files Modifying Archived Configuration Files Importing Archived Configuration Files Exporting Archived Configuration Files Removing Tasks from Devices Restoring Archived Configurations Deleting Archived Configuration Files Using Policies Configuration Management Policy Library Configuring a Configuration Management policy Auditing a policy Viewing Archive Policy Audit Results Using Configuration Management Templates Capture and Add Templates Generating and Applying Templates Importing and Exporting Templates Using the Template Library Leveraging and Customizing System Scripts System Script Library Configuring System Scripts Importing and Exporting System Scripts Managing CLI and Remote Shell Settings CLI Settings Library CLI Settings Profile Configuring CLI settings Importing and exporting CLI settings Remote Client Settings Archive Search Understanding Configuration Archives Performing an Archive Search Configuration Archive Search Result Applying Regular Expressions Pattern Range (IP Address) Pattern Exclusion Using the Configuration Management VLAN Manager Configuring VLAN trunks Setting Log Expiration Network Traffic Analysis NTA System Overview NTA System Requirements NTA Quick Start Choosing NTA Sources Configuring and Enabling Collection on Sources Enable and View Flow Collection Status NTA Sources Library View, Edit, Delete, and Enable Flow Sources Edit Interface Properties Add NBAR Source Get SNMP Traffic Totals Scope User Access to NTA Traffic Data Access NTA Data Views Browse, Configure, and Enable Potential Netflow Sources Remotely Configure Cisco Netflow Device Configure Flow Export on Source Devices Configure Flow Export Configure sFlow Export Configuring Flexible NetFlow on a Cisco device Aggregating Sources Grouping Traffic Classifying Traffic by Port Number Adding Custom Labels for Type of Service (ToS) IDs Listener Port, Collection, and Retention Settings Collector Database Maintenance Reduce and Analyze Traffic with Advanced Filtering Applying System Tasks Using WhatsUp Gold System Tasks Changing Log Persistance Settings WhatsUp Gold Settings System Services System Settings Manage SNMP MIBs Import MIB Definitions Handling MIB Syntax or Depedency Errors View MIB Definitions About WhatsUp Gold Distributed Edition Configuring WhatsUp Gold Distributed Edition About WhatsUp Gold Failover Edition About the WhatsUp Gold Failover Console Configuring Failover Options Scheduling Activities Configuring Actions and Alerts Accessing WhatsUp Gold Libraries Scheduling Activities Configuring Application Monitoring-specific Settings Configuration Management Settings Network Traffic Analysis Settings Configuring Virtual-specific Settings Configuring Wireless-specific Settings Configuring Global Wireless Settings Managing Wireless Client Groups Managing Wireless Excluded Rogues Local Access of Settings and Controls (WhatsUp Gold Console) Operating WhatsUp Gold in FIPS 140-2 Mode Using WhatsUp Gold Database Utilities Configuring File Transfer Settings Importing Trap Definitions Administering Users and User Groups About User Rights About User Groups Dashboarding, Reporting, and Logging Create NOC Views and Custom Dashboards Home Dashboard Device Status Alert Center Application Monitoring Network Traffic Analysis Dashboards NTA Home Dashboard NTA Senders and Receivers NTA Troubleshooting Predictive Trending Report Virtual Monitoring Traffic Overview Wireless Monitoring Unclassified Traffic TOP 10 Rogues Dashboard Quarterly Availability Summary Reporting Performance, Inventory, and Uptime Alerts Device Thresholds Threshold Summary Applications Application Event Log Application State Summary Running Action Policy Report Instance Summary Hourly Availability Over Time Custom Content Custom Links Free Form Text/HTML Devices Active Monitor Availability Attributes Dependencies Device Custom Links Interface Details Notes Monitors Applied Performance Monitor Summary Device Health Start vs. Run State Change Acknowledgment Report Device State Summary Group Status Map View SNMP Details Device Information and Status Network Traffic Receivers Top Receivers Top Receiver ASN Top Receiver Cities Top Receiver Domains Top Receiver Groups Top Receiver TLDs Top Receivers with the Most Conversation Partners Top Receivers with the Most Failed Connections Senders Top Senders Top Sender ASN Top Sender Cities Top Sender Domains Top Sender Groups Top Sender TLDs Top Senders with the Most Conversation Partners Top Senders with the Most Failed Connections Interface Usage NBAR Applications - Flow Details NBAR Applications - Interface Totals NTA Types of Services (ToS) Packet Size Distribution Top Ports Top Protocols Top Applications Conversations Top Endpoint Groups Top Endpoints ICMP Types Top Interfaces by Traffic Top Interfaces by Utilization Top Sources with Interfaces Traffic Totals Unclassified Traffic Class-Based QoS Usage Performance CPU Utilization Custom Performance Monitor Disk Free Space Disk Utilization Interface Discards Interface Errors Interface Traffic Interface Utilization Memory Utilization Ping Availability Ping Packet Loss Ping Response Time System Info Inventory Virtual Host List Virtual Server Virtual Host Attributes Virtual Machine Attributes Asset Inventory Installed Software Device Connectivity Switch Port Utilization VLAN Subnet Computer Systems BIOS Software Updates Windows Services Warranty Information Element Count Total Actions Applied by Type Active Monitors by Type Devices by Type Devices with a Specific Attribute Total Devices by Role Passive Monitors by Type Total Performance Monitors by Type NTA Database Size Database Table Usage Poller Health Remote System Info Remote Group List Remote Site Overview Remote Sites Licensing Usage Remote Site List Remote Sites Status Remote Sites Error Log Troubleshooting Specific Device State Change Timeline Down Active Monitors Down Interfaces Interface Discards Interface Errors Interface Errors and Discards Quarterly Availability Summary Tail of Action Activity Log Tail of Passive Monitor Error Log Tail of SNMP Trap Log Tail of Syslog Tail of Windows Event Log Web Alarms Actions Fired Completely Down Devices Device Group Mini Status Down Active Monitors Devices with Down Critical Monitors Down Interfaces Summary Counts Tail of Action Activity Log Tail of Passive Monitor Error Log Tail of SNMP Trap Log Tail of State Change Log Tail of Syslog Tail of Windows Event Log Unacknowledged Devices Down Active Monitors Virtual Reporting Virtual Machines CPU Utilization Virtual Machines Disk Activity Virtual Machines Interface Utilization Virtual Machines Memory Utilization VMware Virtual Machines Datastore IOPS VMware Device Datastore IOPS Wireless Reporting Wireless Bandwidth Utilization Bandwidth Summary Wireless CPU Utilization Client Count Wireless Wireless Memory Utilization RSSI Rogue Count Signal to Noise Ratio Wireless System Summary Wireless Rogue Setting Wireless Clients Wireless Clients: Specific Client Wireless Session Details Client Bandwidth Client Associations Remote Environment Reporting Action Activity Log (Remote) CPU Utilization Custom Performance Monitor Disk Free Space (Remote) Disk Utilization (Remote) Interface Traffic (Remote) Interface Utilization (Remote) Memory Utilization (Remote) Ping Availability (Remote) Ping Response Time (Remote) Summary Counts (Remote) Viewing Performance Real Time RealTime Performance Monitor Report Using Logs Searching, Sorting, and Reducing Finding the Best Logger for the Task Log Library Action Log Actions Applied Log Activity Log Actions Activity Log Blackout Summary Log Discovery Scan Log General Error Log Hyper-V Event Log Logger Health Messages Passive Monitor Error Log Performance Monitor Error Log Policy Audit Recurring Action Log Scheduled Report Log SNMP Trap Log Syslog Task Log VMware Event Log Web User Activity Log Windows Event Log Wireless Alert Center Log View Network Traffic Analysis Logs NTA Log Unclassified Traffic Applications State Change Log APM-Resolved Items Log Copyright notice