Contents

Welcome New features in this version of WhatsUp Gold Evaluation Quick Start Navigating the WhatsUp Gold User Interface Working with the Discovered Network View Working with the My Network Map Customizing the My Network Map Map filtering Working with the Device List Searching WhatsUp Gold Addressing Web Alarms Using the Top Menu Navigation Admin Features Customizing web alarm behavior Getting Help and More Information Getting Started Running Discovery Getting the Most from Your Scan Discovering Virtual Devices Discover VMware Hosts Managed By vCenter Discovering Storage Devices Installing the SMI-S Agent for use with WhatsUp Gold Cloud-based Wireless LAN Controllers Initiating a Discovery Scan Hosts File Format Adding Discovered Devices (to MY NETWORK) Using Saved Discovery Scan Settings Handling Shared Addresses (Merge Devices) Typical Uses of Shared Addressing Device Roles (Detecting Categories) Roles/Sub Roles Library Roles/Sub Roles New/Edit Wizard General Settings Building Rule Sets for Device Detection Device Scan Rules Querying Infosets Associated Roles Associated Sub Roles Attributes Monitors Filter Library Add/Edit an Interface Filter Create a Custom Device Role Clone a Device Role Refine Scan Rules Check Logic Between Rule Groups Fit Default Roles with Custom Monitors Device Management Device Properties About Device Roles About Device Dependencies Attributes Schedule Recurring Maintenance Times Monitor Types Device Status Assigning Monitors Active Monitors Active Script (Active) APC UPS (Active) BGP Peer Status Cloud Resource Monitor DNS Email Exchange 2003 Exchange Fan File Content File Properties Folder FTP HTTP Content JMX (Active) Meraki Device Status Active Monitor Network Statistics Service Ping Interarrival Jitter Ping Power Supply PowerShell Printer Process SMI-S SNMP Extended SNMP (Active) SQL Query (Active) SQL Server SSH (Active) SSL Certificate Storage Controller Health monitor Storage File System Storage Disk Drives Storage LUN Storage Pool TCPIP Script Syntax Script Syntax: Expect=Keyword Script Syntax: Flow Control Keywords Script Syntax: Send=Keyword Script Syntax: SimpleExpect Keyword Telnet Temperature VoIP WAP Radio WMI Formatted WMI Set Polling Properties Using Action Policies Implicit Action Policy Passive Monitors Syslog Windows Event Log SNMP Trap Performance Monitors Active Script (Performance) Using Reference Variables with Script Monitors APC UPS (Performance) AWS CloudWatch (Performance) AWS Cloud (Billing and Usage) Azure Cloud (Performance) Azure Cloud (Billing and Usage) CPU Utilization (Performance) PowerShell Scripting Disk Utilization (Performance) Printer Ink/Toner Performance Monitor Hyper-V Virtual Machine Disk Activity JMX (Performance) Interface Utilization Memory Utilization (Performance) Ping Latency and Availability SNMP (Performance) SQL Query (Performance) SSH (Performance) VMware Datastore IOPS Windows Performance Counter Configuring WMI Formatted Counter monitors WMI Performance Monitor Hyper-V Event Log Monitor Hyper-V Host Virtual Machines Monitor Rules Expression Editor Device Management Actions Using Tools in WhatsUp Gold Connecting directly to a monitored device through the WhatsUp Gold interface Poller Configuration Using Scalability Pollers with WhatsUp Gold Installing the Scalability Poller Application on a Remote Machine Configuring Scalability Pollers in WhatsUp Gold Using Scalability Pollers with Failover and Distributed Built-in Action Types Active Script Action Beeper Action E-mail Action Post To IFTTT Action Log to Text File Action OpsGenie Alert Management Action Pager Action Post To Slack Action PowerShell Action Program Action Service Restart Action ServiceNow Incident Creation Action SMS Action SMS Direct action SNMP Set Action Sound Action SSH Action Syslog action Text to Speech Action VMware Action Web Alarm Action Configuration Management Action Windows Event Log Action Guidelines for Creating Action Policies Working with credentials Available Credentials SNMPv1 SNMPv2 SNMP v3 Windows ADO Telnet SSH VMware JMX SMI-S Credential Installing the SMI-S Agent for use with WhatsUp Gold Monitoring Dell Compellent Storage Environments Monitoring Dell EMC Storage Environments AWS Credential Creating AWS Access Keys Azure Credential Create an Application Access Key with the Azure Management Portal Azure Tenant Credential Fields Meraki Cloud Credential Generating a Meraki API Key Tips for applying credentials Creating credentials Assigning credentials Device Groups Dynamic Groups Network Environment Monitoring Viewing Devices on the Map Viewing Information Cards Applying Thresholds, Alerts, Notification Schedules, and Action Policies Recurring Action Library Adding and editing a Recurring Action Creating Alerts Thresholds Library Notifications Library Notification Policies Notification Blackout Policies Mapping Wireless Mapping Virtual Mapping Applications Manually Connecting Devices on the Map Monitoring Wireless Monitoring Virtual Monitoring Cloud-Managed Devices Monitoring VoIP IP SLA Application Monitoring with WhatsUp Gold Understanding WhatsUp Gold Application Monitoring Terminology Preparing to Monitor Applications Discovering Applications Working with Application Profiles Working with Application Instances Working with Components and Component Groups CPU Utilization Database Query Disk Utilization File Content HTTP Content Check Interface Statistics JMX Performance Check Memory Utilization Network Port Check Process Check Scripting (PowerShell) Scripting (End User Monitor) About iDrone (EUM Poller) and using EUM Components Configuring iDrone (EUM Poller) Using iMacros with End User Monitor (EUM) Components Service Check SNMP SSH WMI Windows Performance Counter Discrete Applications About Action Policies, Actions, and Blackout Policies and WhatsUp Gold Application Monitoring Application Monitoring Action Policies Configuring an Application Monitoring Action Policy Working with Application Monitoring Actions Application Monitoring Blackout Policies Application Attributes Configuration Management CM System Overview Using Task Scripts Using the Configuration Management Task Script Library Creating and Editing a Task Script Configuring Custom Task Scripts Importing and Exporting Task Scripts Debugging Task Scripts Run Now Using Tasks Task Library Configuring Password Tasks Configuring Schedulable Tasks Assigning a Task to a Device Running a Task Immediately Using Device Properties Viewing Configuration Management in Device Properties Associating Tasks with Devices Viewing Archived Configuration Files Comparing Archived Configuration Files Modifying Archived Configuration Files Importing Archived Configuration Files Exporting Archived Configuration Files Removing Tasks from Devices Restoring Archived Configurations Deleting Archived Configuration Files Using Policies Configuration Management Policy Library Configuring a Configuration Management policy Auditing a policy Viewing Archive Policy Audit Results Using Configuration Management Templates Capture and Add Templates Generating and Applying Templates Importing and Exporting Templates Using the Template Library Leveraging and Customizing System Scripts System Script Library Configuring System Scripts Importing and Exporting System Scripts Managing CLI and Remote Shell Settings CLI Settings Library CLI Settings Profile Configuring CLI settings Importing and exporting CLI settings Remote Client Settings Archive Search Understanding Configuration Archives Performing an Archive Search Configuration Archive Search Result Applying Regular Expressions Pattern Range (IP Address) Pattern Exclusion Using the Configuration Management VLAN Manager Configuring VLAN trunks Writing Custom VLAN Scripts Setting Log Expiration Network Traffic Analysis NTA System Overview NTA System Requirements NTA Quick Start Choosing NTA Sources Configuring and Enabling Collection on Sources Enable and View Flow Collection Status NTA Sources Library View, Edit, Delete, and Enable Flow Sources Edit Interface Properties Add NBAR Source Get SNMP Traffic Totals Scope User Access to NTA Traffic Data Access NTA Data Views Browse, Configure, and Enable Potential Netflow Sources Remotely Configure Cisco Netflow Device Configure Flow Export on Source Devices Configure Flow Export Configure sFlow Export Configuring Flexible NetFlow on a Cisco device Aggregating Sources Grouping Traffic Classifying Traffic by Port Number Adding Custom Labels for Type of Service (ToS) IDs Listener Port, Collection, and Retention Settings Collector Database Maintenance Reduce and Analyze Traffic with Advanced Filtering Applying System Tasks Using WhatsUp Gold System Tasks Changing Log Persistance Settings WhatsUp Gold Settings System Services System Settings Manage SNMP MIBs Import MIB Definitions Handling MIB Syntax or Dependency Errors View MIB Definitions About WhatsUp Gold Distributed Edition Configuring WhatsUp Gold Distributed Edition About WhatsUp Gold Failover Edition About the WhatsUp Gold Failover Console Configuring Failover Options Scheduling Activities Configuring Actions and Alerts Accessing WhatsUp Gold Libraries Scheduling Activities Application Monitoring Settings Configuration Management Settings Network Traffic Analysis Settings Virtual Settings Wireless Settings Global Wireless Settings Wireless Client Groups Wireless Excluded Rogues Local Access of Settings and Controls (WhatsUp Gold Console) Using Device Types About Device Properties - General About Device Properties - Menus Adding a Menu Item Operating WhatsUp Gold in FIPS 140-2 Mode Using WhatsUp Gold Database Utilities Configuring File Transfer Settings Importing Trap Definitions Administering Users and User Groups About User Rights About User Groups Dashboarding, Reporting, and Logging Create NOC Views and Custom Dashboards Home Dashboard Overview Device Status Alert Center Application Monitoring Network Traffic Analysis Dashboards NTA Home Dashboard NTA Senders and Receivers NTA Troubleshooting Predictive Trending Report Virtual Monitoring Traffic Overview Wireless Monitoring Unclassified Traffic TOP 10 Rogues Dashboard Quarterly Availability Summary Reporting Performance, Inventory, and Uptime Alerts Device Thresholds Threshold Summary Applications Application Event Log Application State Summary Running Action Policy Report Instance Summary Hourly Availability Over Time Custom Content Custom Links Devices Active Monitor Availability Attributes Current Device States Device SNMP Details Device State Summary Enabled Active Monitors Group Status Map View SNMP Details Device Information and Status Dependencies Device Active Monitor States Device Custom Links Interface Details Notes Monitors Applied Performance Monitor Summary Active Monitor Outages Alert Center Items Device Uptime Device Health Start vs. Run Network Traffic Receivers Top Receivers Top Receiver ASN Top Receiver Cities Top Receiver Domains Top Receiver Groups Top Receiver TLDs Top Receivers with the Most Conversation Partners Top Receivers with the Most Failed Connections Senders Top Senders Top Sender ASN Top Sender Cities Top Sender Domains Top Sender Groups Top Sender TLDs Top Senders with the Most Conversation Partners Top Senders with the Most Failed Connections Interface Usage NBAR Applications - Flow Details NBAR Applications - Interface Totals NTA Types of Services (ToS) Packet Size Distribution Top Ports Top Protocols Top Applications Conversations Top Endpoint Groups Top Endpoints ICMP Types Top Interfaces by Traffic Top Interfaces by Utilization Top Sources with Interfaces Traffic Totals Unclassified Traffic Class-Based QoS Usage Performance CPU Utilization Custom Performance Monitor Disk Free Space Disk Utilization Interface Discards Interface Errors Interface Traffic Interface Utilization Memory Utilization Ping Availability (Packet Loss) Ping Packet Loss Ping Response Time System Info Inventory Virtual Host List Virtual Server Virtual Host Attributes Virtual Machine Attributes Asset Inventory Installed Software Device Connectivity Switch Port Utilization VLAN Subnet Computer Systems BIOS Software Updates Windows Services Warranty Information Element Count Total Actions Applied by Type Active Monitors by Type Devices by Type Devices with a Specific Attribute Total Devices by Role Passive Monitors by Type Total Performance Monitors by Type NTA Database Size Database Table Usage Poller Health Network Coverage Network Composition Remote System Info Remote Group List Remote Site Overview Remote Sites Licensing Usage Remote Site List Remote Sites Status Remote Sites Error Log Troubleshooting Specific Device State Change Timeline Down Active Monitors Down Interfaces Interface Discards Interface Errors Interface Errors and Discards Quarterly Availability Summary Tail of Action Activity Log Tail of Passive Monitor Error Log Tail of SNMP Trap Log Tail of Syslog Tail of Windows Event Log Web Alarms Actions Fired Completely Down Devices Device Group Mini Status Down Active Monitors Devices with Down Critical Monitors Down Interfaces Summary Counts State Change Acknowledgment Report Tail of Action Activity Log Tail of Passive Monitor Error Log Tail of SNMP Trap Log Tail of State Change Log Tail of Syslog Tail of Windows Event Log Unacknowledged Devices Down Active Monitors Virtual Reporting Virtual Machines CPU Utilization Virtual Machines Disk Activity Virtual Machines Interface Utilization Virtual Machines Memory Utilization VMware Virtual Machines Datastore IOPS VMware Device Datastore IOPS Wireless Reporting Wireless Bandwidth Utilization Bandwidth Summary Wireless CPU Utilization Client Count Wireless Wireless Memory Utilization RSSI Rogue Count Signal to Noise Ratio Wireless System Summary Wireless Rogue Setting Wireless Clients Wireless Clients: Specific Client Wireless Session Details Client Bandwidth Client Associations Wireless Client Session Details Wireless Client Signal Quality Wireless Client Bandwidth (Specific Client) Free Form Text/HTML Remote Environment Reporting Action Activity Log (Remote) CPU Utilization Custom Performance Monitor Disk Free Space (Remote) Disk Utilization (Remote) Interface Traffic (Remote) Interface Utilization (Remote) Memory Utilization (Remote) Ping Availability (Remote) Ping Response Time (Remote) Summary Counts (Remote) Viewing Performance Real Time RealTime Performance Monitor Report About Logs Creating and Exporting Log Data Reports Searching, Sorting, and Reducing Log Library Action Log Actions Applied Log Activity Log Actions Activity Log Blackout Summary Log Scan History General Error Log Hyper-V Event Log Logger Health Messages Passive Monitor Error Log Performance Monitor Error Log Policy Audit Recurring Action Log Scheduled Report Log SNMP Trap Log Syslog Task Log VMware Event Log Web User Activity Log Windows Event Log Wireless Alert Center Log View Network Traffic Analysis Logs NTA Log Unclassified Traffic Applications State Change Log APM-Resolved Items Log Copyright notice