![](plus.gif) WhatsUp Gold Overview
![](space.gif) Welcome to Ipswitch WhatsUp Gold v12.3
![](space.gif) WhatsUp Gold editions
![](space.gif) New in v12.3
![](space.gif) Finding more information and updates
![](space.gif) Sending feedback
![](plus.gif) Gathering and Viewing Network Data
![](space.gif) Gathering network data
![](space.gif) Viewing network data
![](plus.gif) Installing and Configuring WhatsUp Gold
![](space.gif) Installation overview
![](space.gif) System requirements
![](space.gif) Installation notes
![](plus.gif) Installing WhatsUp Gold
![](space.gif) Installing WhatsUp Gold using Microsoft® SQL Server® 2005 Express Edition
![](space.gif) Installing WhatsUp Gold using an existing Microsoft SQL Server
![](space.gif) Upgrading
![](space.gif) Activating WhatsUp Gold for new or upgraded licenses
![](space.gif) About the Task Tray and Desktop Actions icons
![](space.gif) Configuring the database
![](plus.gif) Configuring the web server
![](space.gif) Stopping and starting the internal web server
![](space.gif) About the default SSL certificates
![](space.gif) Using IIS on Windows XP or Windows 2003
![](space.gif) Using IIS on Windows Vista
![](space.gif) Using IIS on Windows Server 2008
![](plus.gif) Using Device Discovery
![](space.gif) About device count limits
![](space.gif) About Device Discovery
![](space.gif) Using the Device Discovery wizard
![](space.gif) About Device Discovery scan types
![](plus.gif) Using Device Discovery wizard SNMP SmartScan option
![](space.gif) Example: discovering devices
![](plus.gif) Adding a single device manually
![](space.gif) Example: manually adding a device to a device group
![](space.gif) Example: clicking and dragging a device to a device group
![](space.gif) About Active Discovery
![](plus.gif) Using the WhatsUp Gold Console
![](space.gif) About the console
![](plus.gif) Using the WhatsUp Gold console menus
![](space.gif) The File menu
![](space.gif) The Edit menu
![](space.gif) The View menu
![](space.gif) The Arrange menu
![](space.gif) The Configure menu
![](space.gif) The Tools menu
![](space.gif) The Reports menu
![](space.gif) The Window menu
![](space.gif) The Help menu
![](space.gif) Organizing Devices, Device Groups, and Maps with drag-and-drop
![](plus.gif) About the Device View
![](space.gif) About device icons
![](plus.gif) About the Map View
![](space.gif) Organizing device layout and views
![](space.gif) Adding annotations to a map
![](space.gif) About link lines
![](space.gif) Using attached lines
![](plus.gif) Using the WhatsUp Gold Web Interface
![](space.gif) Accessing the web interface
![](plus.gif) About the WhatsUp Gold web interface
![](space.gif) About the GO menu
![](space.gif) About the Home tab
![](space.gif) About the Devices tab
![](space.gif) About the Reports tab
![](plus.gif) Managing Users
![](plus.gif) About user accounts
![](space.gif) Creating and modifying user accounts
![](space.gif) About user rights
![](plus.gif) About group access rights
![](space.gif) Enabling group access rights
![](space.gif) Assigning group access rights
![](space.gif) Propagating group access rights to subgroups
![](space.gif) Determining the highest right
![](space.gif) Understanding group access rights and user access right
![](space.gif) About group access rights and users' home groups
![](space.gif) About group access rights and dynamic device groups
![](plus.gif) Managing Devices
![](space.gif) Device overview
![](space.gif) About the Device View
![](plus.gif) Learning about the Device Properties
![](space.gif) About General Device Properties
![](space.gif) About Device Property Performance Monitors
![](space.gif) About Active Monitor Device Properties
![](space.gif) About Passive Monitor Device Properties
![](space.gif) About Device Property Actions
![](space.gif) About Device Property Credentials
![](space.gif) About Device Property Polling
![](space.gif) About Device Property Notes
![](space.gif) About Device Property Menus
![](space.gif) About Device Property Custom Links
![](space.gif) About Device Property Attributes
![](plus.gif) Adding a new device
![](space.gif) Adding additional network interfaces to a device
![](space.gif) Adding attributes to a device
![](space.gif) Adding notes to a device
![](space.gif) Changing a device IP address
![](space.gif) Changing a device name
![](plus.gif) Selecting Device Types
![](space.gif) Configuring Device Types
![](space.gif) Changing Device Types
![](plus.gif) Using Acknowledgements
![](space.gif) Acknowledging a State Change
![](space.gif) Editing multiple devices with Bulk Field Change
![](space.gif) Using Credentials
![](space.gif) Creating Custom Context menus
![](plus.gif) Using Device Groups
![](plus.gif) About device groups
![](space.gif) Creating device groups
![](plus.gif) About Dynamic Groups
![](space.gif) Dynamic Group Examples
![](space.gif) Building Dynamic Groups
![](plus.gif) About Polling
![](plus.gif) Polling overview
![](space.gif) Changing how you poll devices
![](space.gif) Using Maintenance mode
![](space.gif) Setting how often your devices are polled
![](space.gif) Stopping and starting polling
![](space.gif) Stopping and starting polling on a monitor
![](plus.gif) Dependencies overview
![](space.gif) Setting Dependencies
![](space.gif) Viewing Dependencies
![](space.gif) IPX support
![](plus.gif) Using Actions
![](space.gif) About actions
![](space.gif) About action strategies
![](space.gif) About the Action Library
![](space.gif) About Web Alarms
![](plus.gif) Configuring an action
![](space.gif) Creating a Beeper Action
![](space.gif) Creating a Pager Action
![](space.gif) Creating an Email Action
![](space.gif) Creating an SMS Action
![](space.gif) Creating an SMS Direct Action
![](space.gif) Creating a WinPopup Action
![](space.gif) Creating a Syslog Action
![](space.gif) Creating a Text-to-Speech Action
![](space.gif) Creating a Program Action
![](space.gif) Creating an Active Script Action
![](space.gif) Creating a Web Alarm Action
![](space.gif) Creating a Service Restart Action
![](space.gif) Testing an action
![](space.gif) Deleting an action
![](space.gif) Assigning an action to a device
![](space.gif) Creating a Blackout Period
![](space.gif) Percent Variables
![](plus.gif) About action policies
![](space.gif) Creating an action policy
![](space.gif) Editing Action Policies
![](space.gif) Implicit Action Policy
![](space.gif) Example: getting an Email alert when the Web server fails
![](plus.gif) Using Active Monitors
![](space.gif) Active monitors overview
![](plus.gif) About the Active Monitor Library
![](space.gif) Supported active monitors
![](space.gif) Assigning active monitors
![](space.gif) Assigning an action to a monitor
![](space.gif) Deleting active monitors
![](space.gif) Group and Device active monitor reports
![](space.gif) Example: monitoring network printer toner levels
![](plus.gif) Expression Editor
![](space.gif) Script Syntax
![](space.gif) Script Syntax: Expect=Keyword
![](space.gif) Script Syntax: Flow Control Keywords
![](space.gif) Script Syntax: Send=Keyword
![](space.gif) Script Syntax: SimpleExpect Keyword
![](space.gif) Send to disconnect examples
![](space.gif) Regular Expression syntax
![](space.gif) Text string example
![](space.gif) Using Telnet to determine "Expect on Connect" string
![](plus.gif) Using the Active Script Monitor
![](space.gif) Using the Active Script Monitor context object
![](space.gif) Examples: Active Script Monitor context code
![](plus.gif) Using premium monitors
![](plus.gif) Monitoring a Microsoft Exchange Server
![](space.gif) How to get started using the Exchange Monitor
![](plus.gif) Configuring an Exchange Monitor
![](space.gif) Exchange parameters
![](space.gif) Exchange services
![](space.gif) Example: Exchange Server monitor
![](plus.gif) Monitoring Microsoft SQL Server
![](space.gif) How to get started using SQL Server Monitor
![](plus.gif) Configuring an SQL Server Monitor
![](space.gif) SQL Server Parameters
![](space.gif) SQL Server Services
![](space.gif) Example: SQL Server Monitor
![](plus.gif) Monitoring WMI-enabled applications
![](space.gif) How to use WMI Monitors
![](space.gif) Configuring a WMI Monitor
![](space.gif) Example: WMI Monitor
![](plus.gif) Monitoring Mail Servers
![](space.gif) Configuring an Email Active Monitor
![](space.gif) Example: Email Monitor
![](plus.gif) Using Passive Monitors
![](space.gif) About Passive Monitors
![](space.gif) Assigning passive monitors
![](space.gif) Configuring Passive Monitor Listeners
![](space.gif) About the Passive Monitor Library
![](space.gif) Group and device passive monitor reports
![](space.gif) Receiving SNMP traps
![](plus.gif) Using Performance Monitors
![](space.gif) Performance Monitor overview
![](space.gif) About the Performance Monitor Library
![](space.gif) Configuring and enabling Performance Monitors
![](space.gif) Enabling SNMP on Windows devices
![](space.gif) Adding monitors to the Performance Monitor Library
![](space.gif) About performance reporting
![](plus.gif) Custom Peformance Monitors
![](space.gif) Example: monitoring router bandwidth
![](space.gif) Example: troubleshooting a slow network connection
![](plus.gif) Monitoring Performance Data in Real Time
![](space.gif) About Real-Time Data features
![](plus.gif) Using InstantInfo popups
![](space.gif) Disabling InstantInfo popups
![](plus.gif) Using Network Tools to view real-time data
![](space.gif) About the Web Task Manager
![](space.gif) About the Web Performance Monitor
![](plus.gif) Using Split Second Graph Workspace Reports
![](space.gif) Using the Performance Monitor workspace report
![](space.gif) Viewing Real-time Data in Full Reports
![](plus.gif) Using Active Discovery
![](space.gif) About Active Discovery
![](plus.gif) Configuring Active Discovery
![](space.gif) Example: configuring Active Discovery
![](space.gif) Enabling and disabling an Active Discovery task
![](space.gif) Testing Active Discovery tasks
![](plus.gif) Using Maps
![](space.gif) Using the Map View
![](space.gif) About the Map View
![](space.gif) Using map display options
![](space.gif) Using Arrange options
![](space.gif) Organizing devices
![](space.gif) Using device types
![](space.gif) Using grid properties
![](space.gif) Grouping objects
![](space.gif) Locking the position of map objects
![](space.gif) Mapping fonts
![](space.gif) Organizing devices
![](plus.gif) Using link lines
![](space.gif) Using attached lines
![](space.gif) Connecting links
![](space.gif) About unconnected links
![](space.gif) Showing unconnected links
![](space.gif) Creating connected link lines
![](plus.gif) Using the Program Options
![](space.gif) Changing the date and time format
![](space.gif) Changing how long report data is stored
![](space.gif) Changing the device state colors or icons
![](space.gif) Changing clock/regional preferences
![](plus.gif) Using Full Reports
![](plus.gif) Learning about full reports
![](space.gif) About System Reports
![](space.gif) About Group Reports
![](space.gif) About Device Reports
![](space.gif) List of full reports
![](space.gif) About report refresh intervals
![](space.gif) Printing, exporting, and saving full reports
![](space.gif) Report column sizing and sorting
![](space.gif) Changing the report date range
![](space.gif) Adding a report to your list of favorites
![](plus.gif) Using Recurring Reports
![](space.gif) Configuring Recurring Reports
![](space.gif) Testing Recurring Reports
![](plus.gif) Understanding and Using Workspaces
![](space.gif) Learning about workspaces
![](plus.gif) About types of workspaces
![](space.gif) About the Home Workspace
![](space.gif) About the Device Status workspace
![](space.gif) About the Top 10 workspace
![](space.gif) Managing Workspace Views
![](space.gif) Navigating workspace views
![](space.gif) About workspace content
![](space.gif) Adding workspace reports to a workspace view
![](plus.gif) Using Workspace Reports
![](space.gif) Learning about workspace reports
![](space.gif) List of workspace reports
![](space.gif) About the workspace report menu
![](space.gif) Configuring a workspace report
![](space.gif) Moving workspace reports within a workspace view
![](space.gif) Device Group Mini Status workspace report
![](plus.gif) Using SNMP Features
![](space.gif) SNMP overview
![](space.gif) Monitoring an SNMP Service
![](space.gif) About the SNMP Agent or Manager
![](space.gif) About the SNMP Management Information Base (MIB)
![](space.gif) About SNMP Object Names and Identifiers
![](space.gif) Using the SNMP MIB Manager
![](space.gif) Using the SNMP MIB Manager to troubleshoot MIB files
![](space.gif) About the SNMP operations
![](plus.gif) Using a custom name for SNMP device interfaces
![](space.gif) Configuring a custom name (ifAlias) for an SNMP device interface
![](space.gif) About SNMP Security
![](space.gif) Using the Trap Definition Import Tool
![](plus.gif) Using Network Tools
![](space.gif) About Network Tools
![](space.gif) Using the Ping tool
![](space.gif) Using the Traceroute tool
![](space.gif) Using the Lookup tool
![](space.gif) Using the Telnet tool
![](space.gif) Using the SNMP MIB Walker
![](space.gif) Using the SNMP MIB Explorer
![](space.gif) Using the MAC Address Tool
![](space.gif) Using the Diagnostic Tool
![](space.gif) Using the Web Performance Monitor
![](plus.gif) Using the Web Task Manager
![](space.gif) Using the Web Task Manager - Process tab
![](space.gif) Using the Web Task Manager - Performance tab
![](space.gif) Using the Web Task Manager - Interfaces tab
![](plus.gif) Using WhatsUp Gold Distributed and MSP Edition
![](plus.gif) About WhatsUp Gold Distributed and MSP Edition
![](space.gif) About the Distributed and MSP Edition reporting capabilities
![](space.gif) System requirements
![](plus.gif) Installing Central and Remote Sites
![](space.gif) Installing Central and Remote Sites
![](plus.gif) Step 1: Installing the WhatsUp Gold Central Site
![](space.gif) Changing the Central Site configuration settings
![](space.gif) Step 2: Configuring the firewall for Remote Site connections
![](plus.gif) Step 3: Installing the WhatsUp Gold Remote Site
![](space.gif) Changing the Remote Site configuration settings
![](plus.gif) Step 4: Using Reports for WhatsUp Gold Distributed and MSP Edition
![](plus.gif) Workspace Reports: learning about the Central/Remote Workspace Reports
![](space.gif) Adding Remote/Central workspace reports to your Home Workspace
![](space.gif) Using the Remote/Central workspace reports
![](space.gif) Moving and removing Remote/Central workspace reports
![](space.gif) Managing Workspace Views
![](plus.gif) Full Reports: learning about the Central/Remote Full Reports
![](space.gif) Using the Remote Site full reports
![](space.gif) Step 5: Using the Ipswitch Dashboard Screen Manager application
![](space.gif) Creating and modifying user accounts
![](plus.gif) Troubleshooting and Maintenance
![](space.gif) Troubleshooting your network
![](plus.gif) Maintaining the Database
![](space.gif) Using the database backup and restore backup utility
![](plus.gif) About the database tools
![](space.gif) Database Performance Tool
![](space.gif) Database Tools Table Maintenance
![](space.gif) Recovering from a "Version Mismatch" error
![](space.gif) Task Tray Application fails on Windows Vista
![](space.gif) Connecting to a Remote Desktop
![](space.gif) WhatsUp Gold engine message
![](space.gif) Troubleshooting SNMP and WMI connections
![](space.gif) Re-enabling the Telnet protocol handler
![](space.gif) Passive Monitor payload limitation
![](space.gif) Restarting the WhatsUp Gold services from the command line
![](space.gif) Recommended SMS modems and troubleshooting tips
![](space.gif) Uninstalling Ipswitch WhatsUp Gold v12
![](plus.gif) About the Dashboard Screen Manager
![](space.gif) Ipswitch Dashboard Screen Manager overview
![](space.gif) How does the Dashboard Screen Manager work?
![](plus.gif) Installing the Dashboard Screen Manager
![](space.gif) Opening the Dashboard Screen Manager
![](space.gif) Configuring a Dashboard Screen Manager playlist
![](plus.gif) Using the SNMP API
![](space.gif) CoreAsp.SnmpRqst
![](space.gif) CoreAsp.ComResult
![](space.gif) CoreAsp.ComSnmpResponse
![](space.gif) Example scripts using the SNMP API
![](space.gif) Troubleshooting the SNMP API
![](plus.gif) Help for Available Plug-ins
![](plus.gif) Using WhatsUp Gold NetFlow Monitor
![](space.gif) Welcome to WhatsUp Gold NetFlow Monitor
![](plus.gif) WhatsUp Gold NetFlow Monitor Overview
![](space.gif) What is NetFlow?
![](space.gif) How does NetFlow Monitor work?
![](space.gif) Supported versions
![](space.gif) System requirements
![](plus.gif) Configuring WhatsUp Gold NetFlow Monitor
![](space.gif) Determining which NetFlow sources to monitor
![](space.gif) Configuring NetFlow sources
![](space.gif) Monitoring traffic on non-standard ports
![](space.gif) Configuring data roll-up intervals
![](space.gif) Managing users and user rights
![](space.gif) Setting the logging level
![](plus.gif) Backing up and restoring the NetFlow Monitor databases
![](space.gif) Using the database backup and restore backup utility for NetFlow Monitor
![](space.gif) Stopping or restarting the collector
![](space.gif) Using NetFlow Groups
![](plus.gif) Navigating WhatsUp Gold NetFlow Monitor
![](plus.gif) About the NetFlow Home page
![](space.gif) About NetFlow Monitor database and service icons
![](space.gif) Using the NetFlow Home page right-click menu
![](space.gif) Searching reports for specific host names
![](plus.gif) Using NetFlow reports
![](space.gif) About the Reports tab
![](plus.gif) About the Interface Details report
![](space.gif) General view
![](space.gif) Managing report views
![](space.gif) Selecting an interface
![](plus.gif) Filtering data in a view
![](plus.gif) Filtering by date and time
![](space.gif) About the Report Zoom Tool
![](space.gif) Filtering by traffic direction
![](space.gif) Filtering by keywords
![](space.gif) Filtering by drilling-down
![](plus.gif) About the Interface Overview report
![](plus.gif) Filtering report data
![](space.gif) Filtering by date and time
![](plus.gif) About the NetFlow Log
![](plus.gif) Filtering report data
![](space.gif) Filtering by date and time
![](space.gif) Filtering by severity level
![](space.gif) Exporting report data
![](plus.gif) About the NetFlow Bandwidth Usage report
![](space.gif) Selecting an interface
![](plus.gif) Filtering report data
![](space.gif) Filtering by date and time
![](space.gif) Filtering by traffic direction
![](plus.gif) Using workspace reports
![](plus.gif) Understanding NetFlow Monitor workspace reports
![](space.gif) NetFlow workspace report types
![](plus.gif) Navigating workspace reports
![](space.gif) Using the workspace report menu
![](space.gif) Using links in NetFlow workspace reports
![](space.gif) Using zoom controls on line graphs
![](space.gif) Using informational tooltips
![](plus.gif) Configuring workspace reports
![](space.gif) Filtering NetFlow Monitor workspace reports in WhatsUp Gold
![](plus.gif) Exporting workspace report data
![](space.gif) Configuring the export settings
![](space.gif) Linking to NetFlow Monitor reports from WhatsUp Gold workspace reports
![](plus.gif) Using WhatsUp Gold VoIP Monitor
![](plus.gif) About WhatsUp Gold VoIP Monitor
![](space.gif) About Cisco IP SLA features in the WhatsUp Gold VoIP Monitor plug-in
![](plus.gif) Configuring WhatsUp Gold VoIP Source and Destination Devices
![](plus.gif) Configuring Cisco devices for IP SLA VoIP UDP Jitter operations
![](space.gif) To enable the IP SLAs Responder on the destination device
![](plus.gif) Installing and Configuring WhatsUp Gold VoIP Monitor
![](space.gif) Configuring VoIP Monitor
![](space.gif) Refreshing the WhatsUp Gold license for the VoIP Monitor
![](plus.gif) Using WhatsUp Gold VoIP Monitor
![](plus.gif) Using the VoIP performance monitor features and reports
![](space.gif) About the VoIP performance monitor reports
![](space.gif) About the VoIP custom performance monitor reports
![](space.gif) Enabling and disabling VoIP performance monitors
![](space.gif) Adding users to VoIP workspace reports
![](plus.gif) About the VoIP active monitor
![](space.gif) To set the VoIP MOS threshold options
![](space.gif) To set the VoIP MOS settings
![](space.gif) Copyright notice
![](space.gif) Index
|