Introduction to IMail Administrator
About Help
Web Administrator and Client
IMail Administrator Requirements
System Requirements
New for Version 11.01
Accessing the IMail Web Administration
Using Internet Information Services (IIS) Virtual Directories
Additional Resources
IMail Getting Started Guide Links
Installing Patches and Upgrades
Table of Features
Helpful Definitions
File Attachment Settings
IMail Processing Order
Installing IMail Server Administrator
Setting the E-Mail Domain Name (Official Host Name)
Setting Up an Alias for a Host
Setting Database Options
Installing SSL Keys
Folder Permissions and IIS Configuration
Installing Patches and Upgrades
Using the IMail Installation Log File
Mail Domain (Host) Configuration
Domain Properties
Adding a New IMail Domain
Configuring an NT/AD database
Example of Active Directory "built-in"
About Virtual Mail Domains (Hosts)
LDAP Settings
Bouncing Spam Messages using Rules
Default Service Ports
Setting up a Dial-up Internet Connection
Method 2 Example
Using ETRN to Retrieve Mail on a Dial-up Connection.
Method 3 Example
Changing the IP Address of a Host
Setting Up a Mail Gateway
Setting up IMail Server as a Backup Mail Spooler
User Mail Accounts
Creating User Database
Using the Windows NT/Active Directory Database
Importing Windows NT Users
Using the IMail Database
Creating External User Database for a Mail Domain
Working with Individual User Accounts
Vacation Message
Customizing the Full Mailbox Notification Message
Full Mailbox Notify Example
System Administration
System Settings
System Trailer
HTML Online Editor
System WebMail Message
Microsoft Exchange ActiveSync
Synchronizing With Microsoft Exchange ActiveSync
DomainKeys / DKIM
System Selector List (Signatures)
System Selector Add / Edit
DNS Black Lists (Server Level)
Understanding DNS Black Lists
How Black Lists Work
Add/Edit DNS Black List
Spool Manager
Managing Spool Manager
Cleaning the Spool Directory (Isplcln.exe)
File Extensions of Files in the Spool
Beginning Character of Files in the Spool
System Default User Settings
System Default Web Mail Preferences
Registry Backup
Back Up IMail Registry
Restoring IMail Registry
Backing Up IMail Server System Files
Backing Up User Mail
Domain Administration
System Administrator
Domain (Host) Administrator
Domain Properties
Creating External User Database for a Mail Domain
Configuring an NT/AD database
Example of Active Directory "built-in"
Deleting an IMail Domain
Adding a Virtual Host (adddomain.exe)
Setting the IP Address for a Virtual Host
Setting Up a Virtual Host Without an IP Address
User Administration
Change Password
User Properties
Domain Default User Settings
Domain Default Web Preferences
Microsoft Exchange ActiveSync Users
User Utilities
Domain User Changes
Importing Windows NT Users
Exporting Domain Users to File
Finding Orphan Mail Accounts
Set "Reply To" Address
Deleting Messages by Date
Deleting Old Messages (immsgexp.exe)
Sending Mail to All Users (mailall.exe)
Adding an IMail User
Add User to Collaboration
Specify Corresponding Collaboration User
Deleting an IMail User
Deleting an IMail User from Aliases/Lists
Managing the Client Disk Space Indicator
ActiveSync Domain Level Checkbox
ActiveSync -User Level Checkbox
Rename User ID
LDAP Information
File Directory
Deleting Messages by Date for User
Inbound Delivery Rules for Users
Adding Rule for Users
Adding a Rule Condition
Adding Multiple Conditions for Users
Vacation Message
Viewing Vacation Message Recipients
Auto Responder
Add / Edit Auto Responder Account
Add Auto Responder Sub-Mailbox Responses
Viewing Auto Responder Message Recipients
Auto Responder Variables
DomainKeys / DKIM
Domain Selector List (Signatures)
Domain Selector Add / Edit
Existing System Selectors
DomainKeys / DKIM Verification Settings
DomainKey Result - No Signature
DomainKey Result - Invalid Signature
DomainKeys Result - DNS Unreachable
DomainKeys Result - Invalid DNS Selector
DomainKey Result - Verification Failed
DomainKeys Result - Pass
DomainKeys Default Subject Values
Example - Total Number Signatures / Message
DomainKeys / DKIM Wizard
Spam Filtering (Domain Level)
Alias Administration
Add / Edit E-mail Alias
About Standard Aliases
About Domain Aliases
About Group Aliases
Creating "nobody" Alias
Allow remote mail to local groups
About Program Alias
Adding Aliases using "addalias.exe" Utility
Adding Alias to a Domain Using "addalias.exe"
Adding Alias to Primary Domain Using "addalias.exe"
Deleting an Alias using "addalias.exe" Utility
Using a Text File (adduser.exe)
Addalias Text File Example
List Administration
Types of List Server Mailing Lists
Moderated Lists
Open Lists
Subscriber Lists
Creating and Managing Lists
List Subscribers
Adding Users to a List
View "Users" File
View "Addresses" File
Inbound Delivery Rules for Lists
Adding Rule for Lists
Adding a Rule Condition
Using Delivery Rules for a List-Server Mailing List
The "Help" File
The "Subscribe" File
Poster File for a List
Kill File for a List
List Digest Subscribers
Subscribing to a Digest
Overview of Mail Digests
Digest Scheduling
Managing Lists
Syntax Message
Searching Lists for a User
No List Message
Poster's List (Subscribed List)
Posters List (Moderated Lists)
List Owner Shortcuts for Subscribing and Unsubscribing
Testing a List-Server Mailing List
Adding a Subscriber by Forwarding
Sending Mail to a List
Requesting and Subscribing to List Information
Local List Administrator
List Owner
List Moderator
LDAP Settings
InBound / Outbound Rules
How Rules are Stored and Processed
Using IMail Rules to Filter Spam
Inbound Delivery Rules for Domains
Outbound Delivery Rules for Domains
Adding Rule for Domains
Adding a Rule Condition
Adding Multiple Conditions for Domains
Rule with Multiple Conditions Example
Attachment Blocking
Adding Attachment Blocking types
Blocking Message
Storing Search Strings in an External Text (.rul) File
External Text File Example
Rules Syntax
Condition and Quantifier Syntax
Text Patterns
Message Area
Example for Entering Rules in the Rules.ima File
Examples of Delivery Rules
Example for Entering Inbound Rules in the Rules.ima file
Example 4 for Entering Inbound Rules in the Rules.ima file
Example for Entering Rules in the Rules.ima File
Example for Entering Outbound Rules in the Orules.ima file
Sending spam to a specific folder in a user account
Receiving Mailing Lists and Newsletters that are identified as spam
Determining Which Rule Trapped a Message
White List Administration
Wild Card Examples for Trusted Addresses
Peer List
Creating Peer List
Setting Up Peering
How Peering Works
Example of Peering
IMail Antivirus powered by BitDefender
Overview of IMail Anti-virus powered by Bitdefender
Logging for IMail Anti-virus powered by BitDefender
IMail Anti-virus powered by Symantec
Overview of IMail Anti-virus powered by Symantec
Anti-Virus Administration (Symantec)
Alert Administrator Email
Updating Symantec Virus Definitions
Enabling Symantec Anti-virus Logging
Viewing Anti-virus Log Files
Error Codes in the SMTP Log
Understanding Anti-virus Entries in the Mail Queue
Antispam Overview
Types of Antispam Filters
Antispam Configuration Overview
About Your Spam Signature
IMail Antispam Processing Order
Installing Updated Antispam Files
Forwarding Spam to CommTouch
Forwarding Spam Messages (Example)
Antispam FAQs
Server Level Antispam Options (Black Lists)
Understanding DNS Black Lists
How Black Lists Work
DNS Black Lists (Server Level)
Add/Edit DNS Black List
Connection Checks
Adding to Black List
Creating a rule to filter messages listed in a black list
Spam Filtering (Domain Level)
Commtouch Premium Filter (Only Premium Versions)
Default X-Headers for Premium Filter Classifications
False Positive Example
Statistical Filtering
Statistical Filter Options (Content Filtering)
Word Value (definition)
Exclude List (definition)
Phrase Filtering
Phrase Filter Options (Content Filtering)
What should be in the phrase list?
Normalizing Words
HTML Features Filter
Overview of HTML Filtering
Nested Tables
Image Tags
Invalid Tags
Script tag
Mailto: Hyperlink
Deceptive URLs
Embedded Comment
Deceptive Text
Example HTML Feature Configuration
X-Header Example 1
X-Header Example 2
HTML Filtering Example of Scanning E-mail
URL Domain Black List
URL Domain Black List Entry (Example)
HTML Scan Example
HTML or Plain Text Scan Example
Broken MIME Headers
Modifying the Subject for Broken MIME Headers
Enable Content Filtering
SPF Filtering
Configuring Sender Policy Framework (SPF)
Setting up an SPF record
SPF Result - Fail
SPF Result - Soft Fail
SPF Result - Error
SPF Result - Temp Error
SPF Result - Neutral
SPF Result - None
SPF Result - Pass
Default Subject Values for SPF
Connection Checks
Adding to Black List
Antispam Logging
Using Antispam Log Entries
Setting the Antispam Logging Options
Antispam Log Messages
Connect Filtering Log Messages
Content Filtering Log Messages
Spam X-Header Explanations
Antispamseeder Utility
Overview (antispamseeder.exe)
Preparing Mailboxes for use with antispamseeder.exe
Antispamseeder Parameters
Identifying spam with double byte characters
Merging Antispam-table.txt files
Adding a New Word to the antispam-table.txt File
Deleting Words from Antispam-table.txt
Resolving Incorrectly Identified E-mail
Creating Separate antispam-table.txt Files for Multiple E-mail Domains
Customizing an E-Mail Domain's antispam-table.txt File
Example - Spam Word Counts
Example - Non-Spam Word Counts
Modifying Word Counts of Existing Words
Ensuring Mailing List and Newsletter Delivery
Creating URL Domain Black List with antispamseeder.exe
Creating URL Domain Black List and Antispam-Table.txt Files
Using Antispamseeder.exe to identify wildcards
Using the antispam-table.txt File
Modify Subject for URL Domain Black List
Mailbox Path
Word (defined for the antispam-table.txt file)
Do I need to alter the word tables in the antispam-table.txt file?
Changing the Word Count for a Word (Example)
Word count
Troubleshooting Antispam
Minimizing False Positives
Identifying spam with double byte characters
Pager Problems
Collaboration Users
Add Collaboration User
Collaboration User Account Details
Collaboration User Folders and Access
Granting Access to a User's Personal Folders
Managing Collaboration Groups
Adding a New Collaboration Group
Granting Access to Group
Deleting a Collaboration Group
Public Folders
Public Folder Properties
Allow Access to Users and Groups
Public Contacts Management
IMail User Selection
New Contact for Public Contacts
New Groups for Public Contacts
Adding a New Contact to a Group
Granting Access to Public Folders
Collaboration Settings
Granting Access
Service Administration Overview
Configuring IMail Services
Viewing the Status of IMail Services
Logging into IMail Services
Setting Service Administration Options
Premium Antispam (Commtouch)
IP Ignore List
IMAP Settings
Creating Public Mailboxes
Managing Mailboxes
About LDAP Server
About LDAP Data
LDAP Service Settings
LDAP Settings
LDAP Information
Populating the LDAP Database (ldaper.exe)
Initializing and Synchronizing LDAP Databases (iLDAP.exe)
POP3 Settings
POP3 - Control Access
Add/Edit POP3 Control Access
Queue Manager
Queue Manager Options
Queue Manager - Daily Count Report
Troubleshooting the Spool Directory
SMTP Service Options
Relaying Mail for Addresses
Adding Relay Addresses
Editing Relay Address
DomainKey Relay For Addresses Note
SMTP Control Access Settings
Add/Edit SMTP Access Control
SMTP Kill File
SMTP Kill file Examples
SMTP Accept List
SMTP Accept List Examples
SMTP White List
SMTP Domain Forwarding
Adding to Domain Forwarding
Editing Domain Forwarding
Supported SMTP RFCs
Web Calendaring (Old)
Web Calendaring Settings (Old)
Setting Access to Web Calendaring
Web Address For Web Calendaring
Setting Up SSL for Web Calendaring
About Logging
Log Manager
Sys Log Access Control
Add / Edit Sys Log Access Control List
IMail Log Analyzer
Using the IMail Installation Log File
Enabling Web Client Logging
Command Line Utilities
Adding Aliases using "addalias.exe" Utility
Adding Alias to a Domain Using "addalias.exe"
Adding Alias to Primary Domain Using "addalias.exe"
Deleting an Alias using "addalias.exe" Utility
Addalias Text File Example
Import NT Group as Group Alias using addalias.exe
Adding a Virtual Host (adddomain.exe)
Adding Users (adduser.exe)
adduser.exe Options
Example Text File (Adduser.exe)
Using a Text File (adduser.exe)
Rename a User (RenameUser.exe)
Overview (antispamseeder.exe)
Merging Antispam-table.txt Files Example
Understanding the antispam-table.txt file
Antispamseeder.exe Wildcard Example 2
Antispamseeder.exe Wildcard Example 1
Registry Backup
Back Up IMail Registry
Restoring IMail Registry
Backing Up IMail Server System Files
Backing Up User Mail
Web Site Updater (IClientUpdater.exe)
Initializing and Synchronizing LDAP Databases (iLDAP.exe)
Cleaning the Spool Directory (Isplcln.exe)
Deleting Old Messages (immsgexp.exe)
Populating the LDAP Database (ldaper.exe)
Sending Mail to All Users (mailall.exe)
Checking the Registry (regcheck.exe)
SMTP Delivery Application (smtp32.exe)
Self-Signed SSL Certificate(sslutility.exe)
Creating Config_CommonAddrBook.cgi
Command Line Installations (Silent Installs)
Using IMail Web Messaging (Web Client)
What is Web Messaging?
Access and Login to IMail Web Messaging Client
Low Bandwidth Web Messaging Lite
Enable Cookies
User Impersonation by System Administrators
Changing the Web Client Default Directory (setting a redirect for Web Messaging)
Configuring Web Messaging Email List Auto-Refresh Frequency
Accessing Spell Check Dictionary
Setting Up SSL for IMail Web Messaging