 WhatsUp Gold Overview
 Welcome to Ipswitch WhatsUp Gold v16.3
 WhatsUp Gold Editions
 New in Ipswitch WhatsUp Gold v16.3
 Using the WhatsUp Gold community site
 Using the WhatsUp Customer Portal for product account information
 Finding more information and updates
 Security Guidelines
 Security guidelines overview
 Security best practices
 Best practices for administrators
 Best practices for web users
 Limiting access to the WhatsUp Gold Administration Console
 Limiting Access to the WhatsUp Gold Tools and Utilities
 Issuing User Rights and Device Access Rights conservatively
 Monitoring WhatsUp Gold health and disk usage to prevent data loss
 Monitoring WhatsUp Gold health
 Monitoring WhatsUp Gold server disk usage
 Backing up the WhatsUp Gold database
 Set the WhatsUp Gold server platform to use FIPS cryptography
 Using FIPS 140-2 cryptography
 Setting WhatsUp Gold server to use FIPS cryptography
 Using WhatsUp Gold password management
 Getting Familiar with WhatsUp Gold
 Using the WhatsUp Gold Web Interface
 Accessing the web interface
 About the WhatsUp Gold web interface
 Using the WhatsUp Gold web interface tabs
 Dashboard tab
 Devices tab
 Reports tab
 Logs tab
 Inventory tab
 APM tab
 Flow Monitor tab
 Alert Center tab
 Wireless tab
 Virtual tab
 Other Plugins tab
 Admin tab
 AlertFox tab
 Using Application Settings: System
 Organizing devices, device groups, and maps with drag-and-drop
 Using the WhatsUp Gold Console
 About the console
 About the Status Tray (WhatsUp Gold Status Center) and Desktop Actions applications
 Using WhatsUp Gold Mobile Access
 About WhatsUp Gold Mobile Access
 Mobile Access supported browsers
 Managing WhatsUp Gold mobile access
 Accessing WhatsUp Gold from a mobile device
 Navigating and using the WhatsUp Gold Mobile Access home screen
 Using Mobile Access device list
 Using Mobile Access reports
 Using Mobile Access favorites
 Using Mobile Access preferences
 Using the Discovery Console
 Learning about the Discovery Console
 About Polling
 WhatsUp Gold Polling Engine Overview
 Poller Installation and Removal
 WhatsUp Gold Poller installation and configuration
 WhatsUp Gold Poller Removal
 Configuring WhatsUp Gold to use additional pollers
 Poller Health Dashboard
 Polling Performance Tuning
 Using Polling with WhatsUp Gold Failover and Distributed editions
 Poller usage in WhatsUp Gold
 Dashboard
 Understanding and using dashboards
 Learning about dashboards
 About the Home Dashboard
 About the Device Status dashboard
 About the Top 10 dashboard
 Overview of dashboard report categories
 Adding dashboard reports to a dashboard view
 Searching for dashboard reports
 Working with dashboard views
 Changing dashboard content
 Using the dashboard report menu
 Configuring a dashboard report
 Moving dashboard reports within a dashboard view
 Navigating dashboard views
 Using Favorites
 Understanding favorites
 Adding favorites
 Editing favorites
 Viewing Dashboard reports
 Alert Center reports
 About the Alert Center: Threshold Summary report
 About the Alert Center: Device Thresholds report
 APM Dashboard Reports
 About the APM: State Summary Dashboard Report
 About the APM: Application Event Log Dashboard Report
 CPU Utilization reports
 CPU Utilization dashboard reports
 About the CPU Utilization Last X hours/days (Single Device) report
 About the CPU Utilization Last X hours/days (Specific CPU) report
 About the Last Polled CPU Utilization (Specific CPU) report
 About the CPU Utilizaton: Last Polled Value (Single Device) report
 About the Top 10: CPU Utilization report
 Custom Performance Monitor reports
 Custom Performance Monitor dashboard reports
 About the Custom Performance Monitor Values Last X hours/days (Single Device) report
 About the Custom Performance Monitor Values Last X hours/days (Specific Monitor) report
 About the Last Polled Custom Performance Monitor Values (Single Device) report
 About the Top 10: Custom Performance Monitor report
 About the Threshold: Custom Performance Monitor report
 Disk Utilization reports
 Disk Utilization dashboard reports
 About the Disk Utilization Last X hours/days (Single Device) report
 About the Disk Free Space Last X hours/days (Specific Disk) report
 About the Disk Utilization Last X hours/days (Specific Disk) report
 About the Disk Utilization: Last Polled Value (Specific Disk) report
 About the Disk Utilization: Last Polled Values (Single Device) report
 About the Threshold: Disk Utilization report
 About the Top 10: Disk Free Space report
 About the Top 10: Disk Utilization report
 Flow Monitor reports
 General Flow Monitor dashboard reports
 Flow Monitor: Archive Database Size report
 About the Flow Monitor: Database Size report
 About the Flow Monitor: Interface report
 About the Flow Monitor: Source report
 About the Flow Monitor: Source List report
 Interface Troubleshooting dashboard reports
 About the Flow Monitor: Top Senders with More Conversation Partners report
 About the Flow Monitor: Top Senders report
 About the Flow Monitor: Top Senders with Failed Connections report
 Interface Traffic dashboard reports
 About the Flow Monitor: Incoming Interface Traffic report
 About the Flow Monitor: Incoming Interface Utilization report
 Interface Traffic report
 About the Flow Monitor: Outgoing Interface Traffic report
 About the Flow Monitor : Outgoing Interface Utilization report
 Interface Details dashboard reports
 About the Flow Monitor: Top Sender Domains report
 About the Flow Monitor: Top Sender Groups report
 About the Flow Monitor: Top Sender TLD report
 About the Flow Monitor: Top Types of Service report
 General reports
 General dashboard reports
 About the General: Custom Links report
 About the General: Database Size report
 About the General: Database Table Usage report
 About the General: Device Active Monitor States report
 About the General: Device Attributes report
 About the General: Device Custom Links report
 About the General: Device Dependencies report
 About the General: Device Notes report
 About the General: Device Performance Monitor Summary report
 About the General: Device SNMP Details report
 About the General: Device Status report
 About the General: Device Toolbar report
 About the General: Element Count report
 About the General: Favorite Reports report
 About the General: Free Form Text/HTML report
 About the General: Group Status report
 About the General: Interface Details (Specific Interface) report
 About the General: Map View report
 About the General: Monitors Applied report
 About the General: Poller Health report
 About the General: Search Knowledge Base report
 About the General: Summary Counts reports
 About the General: Web User Activity Log
 Interface Errors and Discards reports
 Interface Errors and Discards dashboard reports
 About the Interface Discards Last X hours/days (Single Device) report
 About the Interface Discards Last X hours/days (Specific Interface) report
 About the Interface Errors Last X hours/days (Single Device) report
 About the Interface Errors Last X hours/days (Specific Interface) report
 Interface Errors and Discards - Last Poll (Single Device) report
 About the Top 10: Interface Discards report
 Top 10: Interface Errors report
 Interface Utilization reports
 Interface Utilization dashboard reports
 About the Interface Utilization: Interface Traffic Last X hours/days (Single Device) report
 About the Interface Utilization (Specific Interface Traffic) report
 About the Interface Utilization Last X hours/days (Single Device) report
 About the Interface Utilization Last X hours/days (Specific Interface Utilization) report
 About the Last Polled Interface Utilization Value (Specific Interface) report
 Interface: Last Polled Values (Single Device) report
 About the Threshold: Interface Utilization report
 About the Top 10: Interface Utilization report
 About the Top 10: Interface Traffic report
 About the Threshold: Interface Traffic report
 Inventory reports
 Inventory dashboard reports
 About the Inventory: Total Actions Applied by Type report
 About the Inventory: Total Active Monitors by Type report
 About the Inventory: Total Devices by Type report
 About the Inventory: Devices with a Specific Attribute report
 About the Inventory: Total Passive Monitors by Type report
 About the Inventory: Total Performance Monitors by Type report
 Memory Utilization reports
 Memory Utilization dashboard reports
 About the Memory Utilization Last X hours/days (Single Device) report
 About the Memory Utilization Last X hours/days (Specific Aspect) report
 About the Memory Utilization: Last Polled Value (Specific Aspect) report
 About the Memory Utilization: Last Polled Value (Single Device) report
 About the Threshold: Memory Utilization report
 About the Top 10: Memory Utilization report
 Performance-Historic reports
 Performance-Historic dashboard reports
 About the CPU Utilization Last X hours/days (Single Device) report
 About the CPU Utilization Last X hours/days (Specific CPU) report
 About the Custom Performance Monitor Values Last X hours/days (Single Device) report
 About the Custom Performance Monitor Values Last X hours/days (Specific Monitor) report
 About the Disk Free Space Last X hours/days (Specific Disk) report
 About the Disk Utilization Last X hours/days (Single Device) report
 About the Disk Utilization Last X hours/days (Specific Disk) report
 About the Interface Discards Last X hours/days (Single Device) report
 About the Interface Discards Last X hours/days (Specific Interface) report
 About the Interface Errors Last X hours/days (Single Device) report
 About the Interface Errors Last X hours/days (Specific Interface) report
 About the Interface Utilization: Interface Traffic Last X hours/days (Single Device) report
 About the Interface Utilization (Specific Interface Traffic) report
 About the Interface Utilization Last X hours/days (Single Device) report
 About the Interface Utilization Last X hours/days (Specific Interface Utilization) report
 About the Memory Utilization Last X hours/days (Single Device) report
 About the Memory Utilization Last X hours/days (Specific Aspect) report
 About the Ping: Last X hours/days (Single Device Availability) report
 About the Ping Response Time Last X hours/days (Single Device) report
 Performance-Last Poll reports
 Performance-Last Poll dashboard reports
 About the CPU Utilizaton: Last Polled Value (Single Device) report
 About the Last Polled CPU Utilization (Specific CPU) report
 About the Last Polled Custom Performance Monitor Values (Single Device) report
 About the Last Polled Custom Performance Monitor Values (Specific Monitor) report
 About the Disk Utilization: Last Polled Values (Single Device) report
 About the Disk Utilization: Last Polled Value (Specific Disk) report
 Interface Errors and Discards - Last Poll (Single Device) report
 Interface: Last Polled Values (Single Device) report
 About the Last Polled Interface Utilization Value (Specific Interface) report
 About the Memory Utilization: Last Polled Value (Single Device) report
 About the Memory Utilization: Last Polled Value (Specific Aspect) report
 About the Performance: Last Polled Ping Response Time (Specific Interface) report
 Ping Availability and Response Time reports
 Ping Availability and Response Time dashboard reports
 About the Threshold: Ping Availability report
 About the Threshold: Ping Packet Loss report
 About the Threshold: Ping Response Time report
 About the Ping: Last X hours/days (Single Device Availability) report
 About the Ping Response Time Last X hours/days (Single Device) report
 About the Performance: Last Polled Ping Response Time (Specific Interface) report
 About the Ping - Last Poll (Single Device Response Time) report
 Top 10: Ping Availability report
 About the Top 10: Ping Packet Loss report
 About the Top 10: Ping Response Time report
 Problem Areas reports
 Problem Areas dashboard reports
 About the Problem Areas: Actions Fired in the Last X Hours report
 About the Problem Areas: All Completely Down Devices report
 About the Problem Areas: All Down Interfaces report
 About the Problem Areas: Device Group Mini Status report
 About the Problem Areas: Devices with Down Active Monitors report
 About the Problem Areas: Devices with Down Critical Monitors report
 About the Problem Areas: General Error Log report
 About the General: Summary Counts reports
 About the Problem Areas: Tail of Action Activity Log report
 About the Problem Areas: Tail of Passive Monitor Error Log report
 About the Problem Areas: Tail of SNMP Trap Log report
 About the Problem Areas: Tail of State Change Log report
 About the Problem Areas: Tail of Syslog report
 About the Problem Areas: Tail of Windows Event Log report
 About the Problem Areas: Unacknowledged Devices report
 About the Problem Areas: Web Alarms report
 Problem Areas Specific Device
 About the Problem Areas: Down Active Monitors (Single Device) report
 About the Problem Areas: Device Down Interfaces (Single Device) report
 About the Problem Areas: Tail of Action Activity Log (Single Device) report
 About the Problem Areas Specific Device: Tail of Passive Monitor Error Log (Single Device) report
 About the Problem Areas Specific Device: Tail of SNMP Trap Log (Single Device) report
 About the Problem Areas Specific Device: Tail of State Change Log (Single Device) report
 About the Problem Areas: Tail of Syslog (Single Device) report
 About the Problem Areas Specific Device: Tail of Windows Event Log (Single Device) report
 About the Problem Areas Specific Device: Web Alarms (Single Device) report
 Remote/Central reports
 Remote/Central dashboard reports
 About the Remote Reports: Remote Group List report
 About the Remote Reports: Remote Site List report
 About the Remote Reports: Remote Sites Overview report
 About the Remote Reports: Tail of Remote Site Log report
 About the Remote Reports: Active Monitor States report
 About the Remote Reports: Device Status report
 About the Remote Reports: Monitor Status report
 About the Remote Reports: Summary Counts report
 About the Remote Reports: Tail of Action Activity Log report
 About the Remote Reports: Top 10 Ping Response Time report
 About the Remote Reports: Top 10 Ping Response Time over 1ms report
 Remote Reports: Top 10 Ping Packet Loss
 Remote Reports: Top 10 Ping by Packet Loss over 50%
 About the Remote Reports: Top 10 CPU by Utilization report
 About the Remote Reports: Top 10 CPU by Utilization over 80% report
 About the Remote Reports: Top 10 Memory by Utilization report
 About the Remote Reports: Top 10 Memory by Utilization over 80% report
 About the Remote Reports: Top 10 Disk Utilization report
 About the Remote Reports: Top 10 Disk Utilization over 80% report
 About the Remote Reports: Top 10 Disk Free Space report
 About the Remote Reports: Top 10 Disk Free Space Over 1024 MB report
 About the Remote Reports: Top 10 Interface Utilization report
 About the Remote Reports: Top 10 Interface Utilization Over 80% report
 About the Remote Reports: Top 10 Interface Traffic Utilization Over 80% report
 About the Remote Reports: Top 10 Interface with Traffic Over 50 Kbps report
 Remote Reports: Top 10 Custom Performance Monitor dashboard report
 About the Remote Reports: Top 10 Custom Performance Monitor with Threshold report
 About the Remote Reports: Top 10 Ping Availability report
 About the Remote Reports: Top 10 Ping Availability Over 50% report
 Split Second Graph reports
 Split Second Graph dashboard reports
 Using Split Second Graph dashboard reports
 About the Split Second Graph: CPU report
 About the Split Second Graph: CPU Gauge report
 About the Split Second Graph: Disk report
 About the Split Second Graph: Interface report
 About the Split Second Graph: Memory report
 About the Split Second Graph: Performance Monitor report
 About the Split Second Graph: Ping report
 About the Split Second Graph: Ping Gauge report
 About the Split Second Graph: Task Manager CPU report
 About the Split Second Graph: Task Manager CPU Bar report
 About the Split Second Graph: Task Manager Memory report
 About the Split Second Graph: Task Manager Memory Bar report
 Threshold reports
 Threshold dashboard reports
 About the Threshold: CPU Utilization report
 About the Threshold: Custom Performance Monitor report
 About the Top 10: Disk Free Space report
 About the Threshold: Disk Utilization report
 About the Threshold: Interface Traffic report
 About the Threshold: Interface Utilization report
 About the Threshold: Memory Utilization report
 About the Threshold: Ping Availability report
 About the Threshold: Ping Packet Loss report
 About the Threshold: Ping Response Time report
 Top 10 reports
 Top 10 dashboard reports
 About the Top 10: CPU Utilization report
 About the Top 10: Custom Performance Monitor report
 About the Top 10: Disk Free Space report
 About the Top 10: Disk Utilization report
 About the Top 10: Interface Discards report
 Top 10: Interface Errors report
 About the Top 10: Interface Traffic report
 About the Top 10: Interface Utilization report
 About the Top 10: Memory Utilization report
 Top 10: Ping Availability report
 About the Top 10: Ping Packet Loss report
 About the Top 10: Ping Response Time report
 Wireless Top 10 Bandwidth
 Wireless Top 10 Client Count
 Wireless Top 10 Rogue Count
 Wireless Top 10 RSSI
 Virtualization reports
 About the Virtualization: Virtual Host List report
 About the Virtualization: Virtual Machine Current CPU Utilization report
 About the Virtualization: Virtual Machine Current Disk Utilization report
 About the Virtualization: Virtual Machine Current Interface Utilization report
 About the Virtualization: Virtual Machine Current Memory Utilization report
 About the Virtualization: Virtual Server report
 About the Virtualization: Virtual Server Attributes report
 About the Virtualization: WhatsVirtual Events report
 Wireless reports
 About the Wireless: Bandwidth report
 Wireless: Bandwidth Summary report
 About the Wireless: Client Count report
 About the Wireless: Rogue Count report
 About the Wireless: RSSI report
 About the Wireless: System Summary report
 About the Aironet Current Active Clients report
 About the Aironet Current Details report
 About the Aironet Current Errors report
 About the Aironet Current Last 10 Syslog Messages report
 ELM reports
 Event Log Management (ELM) Reports in WhatsUp Gold Overview
 Using ELM Summary reports
 Using ELM Alarm reports
 Devices
 Discovery Console
 Discovering network devices
 Preparing devices for discovery
 Preparing WhatsUp Gold for discovery
 Configuring and running discovery
 Configuring discovery settings
 Using SNMP Smart Scan
 Using IP Range Scan
 Using Hosts File Scan
 Using Layer 2 Scan
 Using VMware Scan
 Running discovery
 Viewing progress summary information
 Viewing device discovery information
 Adding discovered devices to WhatsUp Gold
 Configuring scheduled discovery
 Configuring discovery results email settings
 Viewing Device Information tab
 Viewing scheduled discoveries
 Saving discovery results
 Using saved discovery results
 Using Device Roles
 Configuring device role settings
 Configuring device role identification settings
 Using the percent variables in the Discovery Console
 Managing device roles
 Creating new roles
 Duplicating device roles
 Modifying device roles
 Enabling or disabling device roles
 Restoring a device role to its original settings
 Deleting device roles
 Using Devices
 Viewing devices in WhatsUp Gold
 Understanding device and monitor states
 Understanding state changes
 About device icons
 Using Credentials
 Searching for devices
 Understanding group access and user rights for Find Device
 Searching for devices with interface traffic
 Using device groups
 Using device groups
 Creating device groups
 About Dynamic Groups
 Creating dynamic groups
 Configuring dynamic groups
 Dynamic Group examples
 Using the Dynamic Group Rule Editor
 Using Maps
 Using Map View
 About Map View device limitations
 Using Map Options commands
 Creating Layer 2 Groups
 Configuring Device Filters
 Managing devices
 Learning about devices
 Adding a single new device to WhatsUp Gold
 Setting Advanced device discovery settings
 Changing a device name
 Changing a device IP address
 Adding additional network interfaces to a device
 Adding notes to a device
 Using device types
 Refreshing device details
 Copying a device
 Moving a device
 Deleting a device
 Cloning a device
 Cloning a device using drag-n-drop
 Changing the cloned Device Properties
 Polling overview
 Changing how you poll devices
 Using Maintenance mode
 Changing the device polling frequency
 Stopping and starting monitor polling
 Dependencies overview
 Setting Dependencies
 Viewing Dependencies
 Using Acknowledgments
 Acknowledging a State Change
 Accessing a remote desktop to view and manage devices
 Configuring multiple devices with the Bulk Field Change feature
 Understanding Web Alarms
 Using Device Properties
 Working with Device Properties
 Using Device Properties - Summary
 Using Device Properties - General
 Device Properties - Performance Monitors
 Using Device Properties - Active Monitors
 Using Device Properties - Passive Monitors
 Using Device Properties - Actions
 Using Device Properties - Credentials
 Using Device Properties - Polling
 Using Device Properties - Virtualization
 Using Device Properties - Notes
 Using Device Properties - Custom Links
 Using Device Properties - Attributes
 Using the DeviceIdentifier attribute
 Using Device Property - Menu
 Using WhatsConfigured Device Properties - Tasks
 Using Device Properties - Wireless
 Using Network Tools
 Using the Ping tool
 Using the Traceroute tool
 Using the Lookup tool
 Using the SNMP MIB Walker
 Using the SNMP MIB Explorer
 Using the MAC Address tool
 Using the Web Performance Monitor
 Using the Web Task Manager
 Setting up Web Task Manager device credentials
 How To example: Using the Web Task Manager - Process tab
 Using the Web Task Manager - Performance tab
 Using the Web Task Manager - Interfaces tab
 Using Layer 2 Trace
 Using IP/MAC Address Finder
 Monitoring Devices
 Using Active Monitors
 Active Monitors overview
 About the Active Monitor Library
 Selecting an Active Monitor Type
 Configuring Active Monitors
 Adding and editing an Active Script Active Monitor
 Adding and editing a Domain Service (DNS) Monitor
 Adding and editing a Service Monitor
 Adding and editing a Ping Monitor
 Adding and editing a Power Supply Monitor
 Adding and editing a SNMP Active Monitor
 Selecting an object in the MIB Tree
 Example: Monitoring Network Printer Toner Levels
 Example: Monitoring TCP Connections Established for a Device
 Adding and editing an SSH Active Monitor
 Adding and editing a Telnet Monitor
 Using telnet to determine "Expect on Connect" string
 Adding and editing a TCPIP Monitor
 Types of TCP/IP monitors
 Using the Rules Expression Editor
 Script Syntax
 Script Syntax: Expect=Keyword
 Script Syntax: Send=Keyword
 Script Syntax: SimpleExpect Keyword
 Script Syntax: Flow Control Keywords
 Send to Disconnect Examples
 Regular Expression Syntax
 Text String Example
 Adding and editing a WAP Radio Monitor
 Using Premium active monitors
 Adding and editing an APC UPS Monitor
 Monitoring mail servers
 Adding and editing an Email Monitor
 Example: Email Monitor
 Monitoring Microsoft Exchange 2003 servers
 Getting Started with Exchange 2003 monitors
 Adding and Editing an Exchange 2003 Monitor
 Exchange 2003 parameters
 Exchange 2003 services
 Example: Exchange Server 2003 Monitor
 Monitoring a Microsoft Exchange Server
 Getting Started with Exchange monitors
 Adding and Editing an Exchange Monitor
 Exchange Roles and Performance Monitoring
 Exchange Services
 Example: Exchange Server monitor
 Adding and editing a Fan Monitor
 Adding and editing a File Properties monitor
 About file checksum
 Adding and editing a Folder Monitor
 Adding and editing an FTP Monitor
 Adding and editing an HTTP Content Monitor
 Example: Monitoring and alerting on web page content
 Adding and editing a Network Statistics Monitor
 Example: Using a Network Statistics Monitor to check for IP data received and discarded
 Adding and editing a PowerShell active monitor
 Example - PowerShell active monitor scripts
 Adding and editing a Printer Monitor
 Adding and editing a Process Monitor
 Example: Using the Process Monitor to check for antivirus software
 Adding and editing a SQL Query active monitor
 SQL Query Builder
 Adding and editing a SQL Server 2000 monitor
 Getting Started with SQL Server Monitors
 SQL Server Parameters
 SQL Server Services
 Example: SQL Server Monitor
 Adding and editing a Temperature Monitor
 Adding and editing a VoIP Monitor
 Adding and editing a WMI Formatted active monitor
 Adding and Editing a WMI Monitor
 Using WMI monitors
 Example: WMI monitor
 Assigning active monitors
 Assigning a monitor from Device Properties
 Assigning a monitor to multiple devices
 Removing and deleting active monitors
 Disabling an active monitor
 Removing an active monitor
 About critical active monitors
 Configuring a critical polling path
 Group and Device active monitor reports
 Using Passive Monitors
 Passive monitors overview
 Passive Monitor Icon
 Using the Passive Monitor Library
 Understanding Passive Monitor Listeners
 Configuring the SNMP Trap Listener
 Configuring the Syslog Listener
 Configuring the Windows Event Log Listener
 Configuring passive monitors
 Using the Trap Definition Import Tool
 Using the Passive Monitor Library
 Adding and editing an SNMP Trap Passive monitor
 Adding and Editing a Syslog Monitor
 Sample of a Syslog Monitor (Event)
 Adding and Editing a Windows Event Log Monitor
 Using the Any Passive Monitor
 Assigning passive monitors
 Group and device passive monitor reports
 Using Performance Monitors
 Performance monitors overview
 Using the Performance Monitor Library
 Working with Performance Monitors
 Adding and editing an Active Script Performance Monitor
 Adding and editing an APC UPS Performance Monitor
 Adding and editing a PowerShell Scripting performance monitor
 Example - PowerShell performance monitor scripts
 Adding and editing a Printer performance monitor
 Adding and editing an SNMP Performance Monitor
 Adding and editing a SQL Query performance monitor
 SQL Query Builder
 Adding and editing an SSH performance monitor
 Adding and editing a Windows Performance Counter Monitor
 Adding and editing a WMI Formatted Performance Monitor
 Adding and editing a WMI Performance Monitor
 Enabling global performance monitors
 Enabling a global performance monitor on a single device
 Enabling a global performance monitor on multiple devices
 Configuring the CPU monitor collection settings
 Configuring the disk monitor collection settings
 Configuring the interface monitor collection settings
 Configuring the memory monitor collection settings
 Configuring the ping monitor collection settings
 Enabling SNMP on Windows devices
 Creating custom performance monitors
 Creating device-specific Active Script performance monitors
 Creating device-specific APC UPS performance monitors
 Creating device-specific PowerShell Scripting performance monitors
 Example - PowerShell performance monitor scripts
 Creating device-specific SNMP performance monitors
 Creating device-specific Printer performance monitors
 Creating device-specific SQL Query performance monitors
 SQL Query Builder
 Creating device-specific SSH performance monitors
 Creating device-specific WMI Formatted Counter performance monitors
 Creating device-specific WMI performance monitors
 Example: monitoring router bandwidth
 Example: troubleshooting a slow network connection
 Using the Active Script Performance Monitor
 Alerting and actions
 Getting started with WhatsUp Gold alerting
 Step 1: Identify important devices
 Step 2: Ensure monitors are configured for important devices
 Step 3: Configure alerts for important devices
 Configuring alerts for active monitors
 Configuring alerts for passive monitors
 Configuring alerts for performance monitors
 Configuring alerts for devices
 Step 4: Configure action policies
 Alert Center options
 Learning about Alert Center
 Using the Alerts Home page
 Using the Threshold Library
 Using Notification Policies
 Using the Notification Library
 Using Running Notification Policies
 Using the Items report
 Using the Log report
 Using Email Notification Message Settings
 Configuring Data Export Settings
 Configuring record maintenance
 Working with Alert Center reports
 Using Alert Center reports
 Filtering the Items report
 Using the Item History report
 Updating Alert Center items
 A note about notifications
 Understanding resolving items - examples
 Filtering the Log report
 Configuring Alert Center records to expire
 Using the Alerts Home reports
 Using the Performance CPU threshold report
 Using the Performance Custom threshold report
 Using the Performance Disk threshold report
 Using the Performance Interface threshold report
 Using the Interface Errors and Discards threshold report
 Using the Performance Memory threshold report
 Using the Performance Ping Availability threshold report
 Using the Ping Response Time threshold report
 Using the SNMP Trap threshold report
 Using the Syslog threshold report
 Using the Windows Event Log threshold report
 Using the Flow Monitor Conversation Partners threshold report
 Using the Flow Monitor Custom threshold report
 Using the Flow Monitor Failed Connections threshold report
 Flow Monitor Interface Traffic threshold report
 Using the Flow Monitor Top Sender/Receiver threshold report
 Using the Blackout Summary threshold report
 Using the WhatsUp Health threshold report
 Failover threshold report
 Using the WhatsConfigured Threshold report
 Using the All Wireless Thresholds report
 Using the Wireless Access Point RSSI report
 Using the Wireless Banned Client MAC Addresses report
 Using the Wireless CPU report
 Using the Wireless Client Bandwidth report
 Using the Wireless Device Over Subscription report
 Using the Wireless Excessive Rogue Alert report
 Using the Wireless Memory report
 Using the Wireless Rogue Access Point MAC Address Alert report
 Using the Wireless Rogue Hidden SSID Alert report
 Using the Wireless Rogue Specific SSID Alert report
 Using the Wireless Rogue Unknown SSID Alert report
 Configuring notifications
 Alert Center Percent Variables
 Using Alert Center Notification Policy options
 Configuring a notification policy
 Configuring an Alert Center email notification
 Configuring an Alert Center SMS Direct notification
 Configuring an Alert Center SMS Action notification
 Configuring email notification message settings
 Stopping a running notification policy
 Using the E-mail Action
 Using the SMS Direct Action
 Using the SMS Action
 Configuring thresholds
 Configuring Alert Center thresholds
 Selecting threshold devices
 Configuring performance thresholds
 Configuring performance thresholds
 Configuring a CPU utilization threshold
 Configuring a custom performance monitor threshold
 Configuring a disk utilization threshold
 Configuring an interface utilization threshold
 Configuring an interface errors and discards threshold
 Configuring a memory utilization threshold
 Configuring a ping availability threshold
 Configuring a ping response time threshold
 Configuring passive thresholds
 Configuring passive thresholds
 Configuring an SNMP trap threshold
 Configuring a Syslog threshold
 Configuring a Windows Event Log threshold
 Configuring Flow Monitor thresholds
 Configuring Flow Monitor thresholds
 Selecting Flow Monitor threshold hosts
 Configuring a conversation partners threshold
 Configuring a Flow Monitor custom threshold
 Configuring a failed connections threshold
 Configuring a Flow Monitor Interface Traffic threshold
 Configuring a top sender/receiver threshold
 Configuring system thresholds
 Configuring system thresholds
 Configuring a Blackout Summary threshold
 Configuring a VMware threshold
 Configuring a Failover threshold
 Configuring a WhatsUp Health threshold
 Configuring wireless thresholds
 Configuring wireless thresholds
 Configuring a Wireless Access Point RSSI threshold
 Configuring a Wireless Banned Client MAC Addresses threshold
 Configuring a Wireless CPU Utilization threshold
 Configuring a Wireless Client Bandwidth threshold
 Configuring a Wireless Device Over Subscription threshold
 Configuring a Wireless Excessive Rogues threshold
 Configuring a Wireless Memory Utilization threshold
 Configuring a Wireless Rogue Access Point MAC Addresses threshold
 Configuring a Wireless Rogue Hidden SSID threshold
 Configuring a Wireless Rogue Specific SSID threshold
 Configuring a Wireless Rogue Unknown SSID threshold
 Using Actions
 Actions overview
 Managing Action Strategies
 About the Action Library
 Selecting an action type
 Configuring an action
 Alerting actions
 Adding and editing a Beeper Action
 Adding and editing an Email Action
 Adding and editing a Pager Action
 Adding and editing a SMS Action
 Adding and editing a SMS Direct Action
 Adding and Editing a Web Alarm Action
 Web Alarm popup actions
 Enabling and disabling Web Alarms
 Accessing Web Alarms on the web interface
 Adding and editing a Sound Action
 Adding and editing a Text-To-Speech Action
 Functional actions
 Adding and editing an Active Script Action
 Adding and editing a Log to Text File Action
 Adding and editing a PowerShell action
 Example - PowerShell action scripts
 Adding and editing a Program Action
 Adding and editing a Service Restart Action
 Adding and editing a SNMP Set Action
 Adding and editing a SSH Action
 Adding and editing a Syslog Action
 Adding and Editing a VMware Action
 Adding and Editing a Windows Event Log Action
 Using the WinPopup Action
 About Percent Variables
 Percent Variables
 Testing an action
 Assigning an action
 Assigning an action to a device
 Assigning an action to an active monitor
 Assigning an action to a passive monitor
 Removing an action
 Removing an action from a device
 Removing an action from an active monitor
 Removing an action from a passive monitor
 Creating a Blackout Period
 Action Policies
 Creating an action policy
 Assigning an action policy to a device
 Adding and editing an action policy
 Configuring an implicit action policy
 Example: getting an Email alert when the Web server fails
 Using scripting actions
 Reports
 Working with monitor reports
 Viewing device reports
 Viewing group reports
 Using Business Hours settings in monitor reports
 Viewing real-time data in monitor reports
 About report refresh intervals
 Changing the date range
 Using the Zoom tool
 Using paging options
 Changing preferences
 Using the WhatsUp Gold toolbar buttons
 Configuring monitor report charts
 Resizing and sorting report columns
 Disabling Instant Info popups
 Understanding graph types
 Using WhatsUp Gold monitor reports
 List of reports and logs
 Learning about monitor reports
 Device Properties - Performance Monitors
 Using the Performance Monitor Library
 Scheduling reports
 Exporting reports and logs
 Emailing reports and logs
 Printing reports and logs
 Viewing scheduled reports
 Performance monitor reports
 Learning about performance monitor reports
 CPU Utilization
 About the Disk Utilization report
 About the Memory Utilization report
 About the Custom performance monitor report
 Network monitor reports
 Learning about network monitors
 About the Interface Utilization report
 About the Interface Traffic report
 About the Ping Availability report
 About the Ping Response Time report
 About the Interface Discards report
 About the Interface Errors report
 Using Device monitor reports
 Learning about Device monitors
 About the Active Monitor Availability report
 About the Active Monitor Outages report
 About the Device Uptime report
 About the Device Health report
 About the State Change Acknowledgment report
 About the State Change Timeline report
 About the Top 10 dashboard
 Logs
 Working with logs
 Learning about Logs
 Selecting a device to view logs
 Changing the report or log date range
 Changing the date range
 Using paging options
 Navigating between logs
 Printing reports and logs
 Using the WhatsUp Gold toolbar buttons
 Managing server options
 Managing Action Policies
 Viewing payload details
 Using WhatsUp Gold System Logs
 About the Action Log
 Error Logs
 About the General Error Log
 About the Passive Monitor Error Log
 About the Performance Monitor Error Log
 About the Logger Error Log
 About the SNMP Trap Log
 About the Syslog Events Log
 About the Windows Event Log
 About the Activity Log
 About the Scheduled Report Log
 About the Recurring Action Log
 About the Web User Activity Log
 Using WhatsUp Gold Group / Device Logs
 About the Actions Applied Log
 About the Blackout Summary Log
 About the Monitors Applied Log
 About the Quarterly Availability Summary
 About the State Summary
 Using APM (plug-in)
 Introduction
 APM Overview
 Learning about APM terminology
 Getting Started with APM
 Application Profiles
 Application Components
 Action Policies
 APM licensing
 Application Discovery
 Discovering applications
 APM configuration
 Viewing application performance configuration
 Discovering applications using application profiles
 Discovering applications by application type
 Discovering applications for multiple application profiles
 Monitoring newly-discovered applications
 Understanding applications
 Configuring APM to monitor applications
 Working with application profiles
 Creating a new application profile
 Adding components to an application profile
 Adding critical component groups to an application profile
 Adding discrete applications to an application profile
 Setting up a WUGSpace user account
 Importing and downloading application profiles
 Exporting an application profile
 Publishing an application profile to WUGSpace
 Working with components
 Adding components to an application instance
 Testing components
 Adding a CPU Utilization component
 CPU Utilization component boxes
 Adding an Oracle Query component
 Oracle Query component boxes
 Adding a SQL Server Query component
 SQL Server component boxes
 Adding a Disk Utilization component
 Disk Utilization component boxes
 Adding an Interface Discards In/Out component
 Interface Discards In/Out component boxes
 Adding an Interface Errors In/Out component
 Interface Errors In/Out component boxes
 Adding an Interface Utilization In/Out component
 Interface Utilization component boxes
 Adding a Physical Memory Utilization component to an application profile
 Physical Memory component boxes
 Adding a Virtual Memory Utilization component
 Virtual Memory component boxes
 Adding a Custom Port Check component
 Custom Port Check component boxes
 Adding an Echo Port Check component
 Echo Port Check component boxes
 Adding an FTP Port Check component
 FTP Port Check component boxes
 Adding an HTTP Port Check component
 HTTP Port Check component boxes
 Adding an HTTPS Port Check component
 HTTPS Port Check component boxes
 Adding an IMAP4 Port Check component
 IMAP4 Port Check component boxes
 Adding an NNTP Port Check component
 NNTP Port Check component boxes
 Adding a POP3 Port Check component
 POP3 Port Check component boxes
 Adding a Radius Port Check component to an application profile
 Radius Port Check component boxes
 Adding an SMTP Port Check component
 SMTP Port Check component boxes
 Adding a Time Port Check component
 Time Port Check component boxes
 Adding an SNMP Process Check component
 SNMP Process Check component boxes
 Adding a Windows Performance Counter component
 Windows Performance Counter component boxes
 Adding a WMI Process Check component
 WMI Process Check component boxes
 Adding a PowerShell Execution Check component
 PowerShell Execution component boxes
 Adding an End User Monitoring component
 About iDrone
 Installing iDrone
 Configuring iDrone
 Using the iMacros add-on with iDrone
 Adding an SNMP Service Check component
 SNMP Service Check component boxes
 Adding a WMI Service Check component
 WMI Service Check component boxes
 Adding an SNMP Check component
 SNMP Check component boxes
 Adding an SSH Active Monitor Check component
 SSH Active Monitor Check component boxes
 Adding an SSH Performance Monitor Check component
 SSH Performance Monitor Check component boxes
 Adding a WMI Formatted Counter Check component
 WMI Formatted Counter Check component boxes
 Adding a WMI Raw Counter Check component
 WMI Raw Counter Check component boxes
 Working with application instances
 Creating an application instance
 Configuring inherited profile components in an application instance
 Learning about APM component's instance state precedence
 Working with critical component groups
 Adding critical component groups to an application profile
 Adding critical component groups to an application instance
 Working with discrete applications
 Adding discrete applications to an application profile
 Adding discrete applications to an application instance
 APM actions
 Working with action policies in APM
 Creating an action policy in APM
 Managing Action Policies
 Assigning an action policy to an APM instance or component
 Working with actions in APM
 Creating an action in APM
 Adding an Active Script action
 Adding an E-mail action
 Adding a Log-to-Text File action
 Adding a Windows Event Log action
 Adding a PowerShell Script action
 Adding a Program action
 Adding a Service Restart action
 Adding an SMS action
 Adding an SMS Direct action
 Adding an SSH action
 Adding a Syslog action
 Adding a VMware action
 Percent variables for APM actions
 Working with blackout policies in APM
 Creating a blackout policy in APM
 Working with application states
 APM Actions Log
 Application Performance Monitoring status
 Viewing application performance status
 Viewing application status details
 Application State Summary
 Component State Summary
 Running Action Policies
 Viewing historical status
 Hourly Availability
 State Change
 Polled Values
 Instance Summary
 Component Summary
 State Change Log
 Action Log
 Resolved Actions Log
 APM Dashboard Reports
 About the APM: State Summary Dashboard Report
 About the APM: Application Event Log Dashboard Report
 APM Application Settings
 Configuring APM application settings
 Flow Monitor (plug-in)
 Flow Monitor Overview
 Welcome to WhatsUp Gold Flow Monitor
 What is Flow Monitor?
 How does Flow Monitor work?
 Flow Monitor System requirements
 Flow Monitor Home
 Preparing network devices
 Determining which network devices to monitor
 Manually configuring devices to export flow data to Flow Monitor
 Configuring sFlow enabled devices to export flow data to Flow Monitor
 About Flexible NetFlow
 Configuring Flexible NetFlow on a Cisco device
 About Network Based Application Recognition (NBAR)
 Configuring NBAR on a Cisco device
 About CBQoS
 Configuring CBQoS on a Cisco device
 Viewing potential Flow Monitor sources
 Using Flow Monitor to Configure Cisco NetFlow Devices
 Managing Flow Sources
 About Flow Sources
 Configuring Flow Monitor to listen for NetFlow data
 Viewing Flow Sources
 Configuring a Flow Source
 Creating an Aggregate source
 Configuring Flow source access rights
 Configuring Flow interface properties
 Creating flow sources
 Managing Flow Monitor Settings
 Flow Monitor settings
 Configure Flow Monitor to listen for NetFlow data
 Setting the logging level
 Data retention strategy and tuning
 Configuring data retention settings
 Configuring Applications
 Configuring applications
 Mapping ports to applications
 Monitoring traffic on non-standard ports
 Configuring Flow Groups
 Using Flow groups
 Using Flow groups
 Using the Flow Group dialog
 Configuring Type of Service
 Flow Types of Service
 Editing Flow Type of Service
 Managing unclassified traffic
 Classifying traffic that is considered unclassified
 Using the Flow Unclassified Traffic dialog
 Configuring Data Export Settings
 Configuring Flow export settings
 Maintaining Flow Databases
 Configuring Flow database table maintenance
 Stopping or restarting the collector
 Backing up and restoring the Flow Monitor databases
 Using the database backup and restore backup utility for Flow Monitor
 Managing users and user rights
 Using Flow Monitor reports
 About the Flow Monitor Reports group
 About the Interface Details report
 General view
 About the Flow Interface Details report
 Managing report views
 Selecting an interface
 Filtering data in a view
 Filtering by date and time
 Filtering by traffic direction
 Filtering by keywords
 Filtering by drilling-down
 About the Interface Details report options
 About the Flow Monitor Interface Overview report
 About the Interface Overview report options
 Filtering report data
 Filtering by date and time
 About the Report Zoom Tool
 About the Flow Log
 Filtering report data
 Filtering by date and time
 Filtering by severity level
 About the Report Zoom Tool
 About the Flow Monitor Log options
 About the Flow Bandwidth Usage report
 Selecting an interface
 Filtering report data
 Filtering by date and time
 Filtering by traffic direction
 About the Bandwidth Usage report options
 About the Interface Usage report
 Configuring the Interface Usage report columns
 About the Interface Usage report options
 About the NBAR and CBQoS Reports
 Using Scheduled Reports: printing, exporting, and emailing reports
 Using Flow Monitor dashboard reports
 Understanding Flow Monitor dashboard reports
 Flow Monitor dashboard report types
 Navigating dashboard reports
 Using the dashboard report menu
 Using links in Flow Monitor dashboard reports
 Using zoom controls on line graphs
 Using informational tooltips
 Configuring dashboard reports
 Filtering Flow Monitor dashboard reports in WhatsUp Gold
 Exporting dashboard report data
 Configuring export settings
 Linking to Flow Monitor reports from WhatsUp Gold dashboard reports
 Wireless
 Welcome to WhatsUp Gold Wireless
 Wireless Overview
 Wireless accessibility
 Using WhatsUp Gold Wireless
 Discovering wireless devices
 Modifying wireless device role settings
 Adding existing devices to Wireless
 Managing Devices in Wireless
 Map
 Performance
 Bandwidth
 Client Count
 Rogue Count
 Received Signal Strength Indicator
 CPU Utilization
 Signal to Noise Ratio
 Memory Utilization
 Clients
 Client Details
 Rogues
 Managing Excluded Rogues
 Adding to Excluded Rogues
 Selecting Rogues to Add to Excluded List
 Log
 Wireless Reporting
 Using Wireless Dashboard Reports
 About the Wireless: Bandwidth report
 Wireless: Bandwidth Summary report
 About the Wireless: Client Count report
 About the Wireless: Rogue Count report
 About the Wireless: RSSI report
 About the Wireless: System Summary report
 Wireless Top 10 Bandwidth
 Wireless Top 10 Client Count
 Wireless Top 10 Rogue Count
 Wireless Top 10 RSSI
 Aironet Current reports
 About the Aironet Current Active Clients report
 About the Aironet Current Details report
 About the Aironet Current Errors report
 About the Aironet Current Last 10 Syslog Messages report
 Wireless Alerts and Thresholds
 Wireless Application Settings
 Application Settings: Global, Data Collection, Rogues, and Client Group
 Configuring Wireless Global Settings
 Wireless Global Settings Dialog
 Configuring Wireless Data Collection
 Wireless Data Collection Configuration Dialog
 Configuring Wireless Excluded Rogues List
 Configuring Wireless Client Groups
 Wireless Client Groups Interface
 Virtual (plug-in)
 Welcome
 Welcome to WhatsVirtual
 Using WhatsVirtual
 Discovering virtual devices
 Viewing discovery output
 Manage and monitor virtual devices
 Performance monitors
 Actions on virtual machines
 vCenter server event collection
 Configuring a VMware threshold from the Alert Center
 Manually assigning a VMware server role to a device
 Viewing the WhatsVirtual maps
 Configuring WhatsVirtual Live Maps
 Managing virtual machines using WhatsVirtual live maps
 Viewing the WhatsVirtual reports
 About the WhatsVirtual Event Log
 Inventory
 Viewing Inventory Reports
 About the Device Info report
 Device Info Report - System information
 Device Info Report - IP Addresses information
 Device Info Report - Interfaces information
 Device Info Report - BridgePorts information
 Device Info Report - VLANs information
 Device Info Report - LAG Trunks information
 Device Info Report - Assets 1 information
 Device Info Report - Assets 2 information
 Device Info Report - Installed Software information
 Device Info Report - Links information
 Device Info Report - IP Routes information
 Device Info Report - HSRP 1 information
 Device Info Report - HSRP 2 information
 Device Info Report - VRRP 1 information
 Device Info Report - VRRP 2 information
 Device Info Report - STP information
 Device Info Report - ARP Cache
 Device Info Report - Forwarding information
 Device Info Report - Virtual Machine Host information
 Device Info Report - Hosted Virtual Machines information
 Device Info Report - Virtual Machine information
 Device Info Report - IP Phone Manager information
 Device Info Report - Windows Computer System information
 Device Info Report - Windows Operating System information
 Device Info Report - Windows BIOS information
 Device Info Report - Windows Processor information
 Device Info Report - Windows Physical Memory information
 Device Info Report - Windows Logical Disks information
 About the Asset Inventory report
 About the Device Connectivity report
 About the Installed Software report
 About the Switch Port Utilization report
 About the VLAN View
 About the Subnet View
 About the Compter System report
 About the BIOS report
 Windows Software Update Report
 About the Windows Services report
 About the Warranty Information report
 Configured (plug-in)
 Welcome to WhatsConfigured
 What is WhatsConfigured?
 Finding more information and updates
 Sending feedback
 Accessing WhatsConfigured Features in WhatsUp Gold
 The Configured tab
 Finding WhatsConfigured on Device Properties
 Finding WhatsConfigured thresholds in Alert Center
 Viewing WhatsConfigured reports
 About the WhatsConfigured Task Log
 About the WhatsConfigured Start vs Run Configuration report
 About the Policy Audit report
 Using Task Scripts
 About Task Scripts
 Using the WhatsConfigured Task Script Library
 Creating and editing a task script
 Importing and exporting task scripts
 Configuring custom task scripts
 About the WhatsConfigured Custom Script Language
 Using Tasks
 About tasks
 About the WhatsConfigured Task Library
 Selecting a task type
 Configuring schedulable tasks
 Configuring password tasks
 Assigning a task to a device
 Running a scheduled task immediately
 About Device Properties - Tasks
 Using Device Properties - Tasks
 Assigning tasks
 Comparing archived configuration files
 Deleting archived configuration files
 Exporting archive configuration files
 Importing configuration files to archive
 Modifying archived configuration files
 Removing tasks from devices
 Restoring archived configurations
 Running tasks immediately
 Viewing archived configuration files
 Using Policies
 About policies
 About the Policy Library
 Configuring a WhatsConfigured policy
 Auditing a Policy
 Viewing archive policy audit results
 Using WhatsConfigured Templates
 About WhatsConfigured templates
 Using the Template Library
 Configuring templates
 Generating and applying templates
 Importing and exporting templates
 Using the System Script Library
 About the System Script Library
 Configuring system scripts
 Importing and exporting system scripts
 Using the CLI Setting Library
 About the CLI Settings Library
 About CLI Settings
 Configuring CLI settings
 Importing and exporting CLI settings
 Using WhatsConfigured Tools
 About Archive Search
 Performing an archive search
 Configuration Archive Search Result
 Using the WhatsConfigured VLAN Manager
 Configuring VLAN Trunks
 Using Alert Center with WhatsConfigured
 Assigning an Alert Center threshold to a task
 Managing the WhatsConfigured and TFTP services
 Starting, stopping and restarting WhatsConfigured services
 Edit Configuration Archive
 Other Plugins
 ELM Reports
 Using Event Log Management (ELM) Reports in WhatsUp Gold
 Event Log Management (ELM) Reports in WhatsUp Gold Overview
 Using the WhatsUp Gold (WUG)/(ELM) Integration Configuration Tool
 Using ELM Summary reports
 Configuring ELM Summary Reports
 Using ELM Alarm reports
 Configuring ELM Alarm Reports
 ELM Plug-in Reports
 Admin
 Using WhatsUp Gold Admin features
 Using Admin features
 Home
 Using Admin Console
 Opening NM Console from the Web interface
 Libraries
 Using the Monitor Library
 Using the Credentials Library
 Selecting a credential type
 Adding and editing a new SNMP v1 credential
 Adding and editing a new SNMP v2 credential
 Adding and editing a new SNMP v3 credential
 Adding and editing a new Windows credential
 Adding and editing a new ADO credential
 Adding and editing a new Telnet credential
 Adding and Editing a New SSH Credential
 Adding and editing a new VMware credential
 Scheduling
 Adding and editing a recurring action
 Scheduling
 Scheduling a Recurring Action
 Scheduling maintenance
 Managing scheduled reports
 System Administration
 Managing WhatsUp Gold server options
 Using the SNMP MIB Manager
 Using the SNMP MIB Manager to troubleshoot MIB files
 Setting LDAP or Cisco ACS credentials
 Test LDAP credentials
 Browse Active Directory
 Setting Cisco ACS credentials
 Translation Groups
 About the Language Library
 New Language
 Managing users and groups
 Managing user accounts and user groups
 About user rights
 Adding and editing user accounts
 Adding and editing user groups
 About device group access rights
 Enabling device group access rights
 Assigning group access rights
 Propagating group access rights to subgroups
 Determining the highest right
 Understanding device group access rights and user access rights
 About group access rights and users' home groups
 About group access rights and dynamic device groups
 Using the Polling Configuration Library
 Configuring a poller
 Adding a subnet
 Using the Task Library
 Using the Task Library
 Create/Edit a WhatsUp Gold task
 Configuring task schedules
 Options
 Configuring Email settings
 Changing preferences
 Managing dashboard views
 Using the Program Options
 Enabling the polling engine
 Enabling actions
 Enabling performance monitors
 Enabling WhatsVirtual event collection
 Enabling Ping Throttle
 Enabling the SNMP Trap Listener
 Enabling the Windows Event Log listener
 Enabling the Syslog listener
 Enabling FIPS 140-2 mode
 About operating WhatsUp Gold in FIPS 140-2 mode
 Changing the device state colors or icons
 Passive Monitor Listeners
 Changing how long report data is stored
 Selecting a display font
 Changing clock/regional preferences
 Changing the date and time format
 Using the WhatsUp Services Controller
 Managing services
 SQL server services
 Setting Advanced Properties for a VoIP Monitor
 AlertFox
 Learning about AlertFox
 VoIP Monitor (plug-in)
 About WhatsUp Gold VoIP Monitor
 About Cisco IP SLA features in the WhatsUp Gold VoIP Monitor plug-in
 Configuring WhatsUp Gold VoIP Source and Destination Devices
 Configuring Cisco devices for IP SLA VoIP UDP Jitter operations
 Enabling the IP SLAs Responder on the Destination Device
 Installing and Configuring WhatsUp Gold VoIP Monitor
 Configuring VoIP
 Refreshing the WhatsUp Gold License for VoIP Monitor
 Using WhatsUp Gold VoIP Monitor
 Using the VoIP Performance Monitor Features and Reports
 VoIP Performance Monitor Reports
 VoIP Custom Performance Monitor Reports
 Enabling and Disabling VoIP Performance Monitors
 Adding Users to VoIP Dashboard Reports
 Setting Up the VoIP Active Monitor
 To set the VoIP MOS threshold options
 Configuring Actions for the VoIP Monitor
 Using SNMP
 SNMP overview
 Enabling SNMP on Windows devices
 Monitoring an SNMP Service
 About the SNMP Agent or Manager
 About the SNMP Management Information Base
 About SNMP Object Names and Identifiers
 Using the SNMP MIB Manager
 Using the SNMP MIB Manager to troubleshoot MIB files
 About the SNMP operations
 Using a custom name for SNMP device interfaces
 Configuring a custom name (ifAlias) for an SNMP device interface
 About SNMP security
 Using the Trap Definition Import Tool
 Extending WhatsUp Gold with custom scripting
 Extending WhatsUp Gold with scripting
 Scripting Active Monitors
 Using the context object with active monitors
 Example active script active monitors
 Monitoring printer ink level and utilization
 Alert when temperature exceeds or drops out of range
 Determine invalid user account activity
 Monitor bandwidth utilization on an interface
 Monitor an SNMP agent running on a non standard port
 Monitor for unknown MAC addresses
 Scripting Performance Monitors
 Using the context object with performance monitors
 Example active script performance monitors
 Graphing printer ink level utilization
 Poll a reference variable and perform a calculation
 Graph a temperature monitor
 Use SNMP GetNext.
 Poll multiple reference variables
 Scripting Actions
 Using the context object with actions
 Example active script actions
 Post device status to Twitter
 Acknowledge all devices
 Using the SNMP API
 CoreAsp.SnmpRqst
 CoreAsp.ComResult
 CoreAsp.ComSnmpResponse
 Example scripts using the SNMP API
 Troubleshooting the SNMP API
 Using the Dashboard Screen Manager
 Ipswitch Dashboard Screen Manager overview
 How does the Dashboard Screen Manager work?
 Installing the Dashboard Screen Manager
 Opening the Dashboard Screen Manager
 Configuring a Dashboard Screen Manager playlist
 Troubleshooting and Maintenance
 Troubleshooting your network
 Maintaining the Database
 About the database tools
 Database Performance Tool
 Database Tools Table Maintenance
 Group Policy Object 503 Service Unavailable Error
 Recovering from a "Version Mismatch" error
 Task Tray Application fails on Windows Vista
 Co-located SQL Server and WhatsUp Gold server clocks must be synchronized
 Connecting to a remote desktop
 WhatsUp Gold engine message
 Troubleshooting SNMP and WMI connections
 False negative returned from WMI monitors
 Re-enabling the Telnet protocol handler
 Passive Monitor payload limitation
 Receiving entries in the SNMP Trap Log
 Recommended SMS modems and troubleshooting tips
 Troubleshooting IIS configuration
 Uninstalling Ipswitch WhatsUp Gold
 Troubleshooting the WhatsUp Health Threshold
 Frequently Asked Questions
 Monitors and actions FAQ
 Alert Center FAQ
 Dashboard FAQ
 Wireless FAQ
 User accounts and permissions FAQ
 Flow Monitor FAQ
 Admin FAQ
 WhatsConfigured FAQ
 APM FAQ
 Copyright notice
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